Hello hello folks and happy evening or morning, depending where you are in the world.
Typeform & VideoAsk are back up and operational
Thank you all for flagging your concerns and we sincerely apologize for the interruption. At this time, service has been restored, with logins and sign ups working as designed. We’re still getting to the bottom of this. But here is what we know right now:
The incident was caused by an expired SSL certificate failing to update due to an integration issue with our security supplier. We want to assure you that although login and signup services were interrupted during the incident, submissions were functioning throughout and no data was lost.
Our engineering teams will continue to review the incident to ensure we put measures in place that prevent this from reoccurring, In the meantime, please don’t hesitate to reach out with any questions.
If you ever are wondering if an outage is happening, you should see a notification in the community (if not, let me know). Additionally, you can also subscribe to our status page.