Answered

TypeformSubmit Not Firing

  • 16 March 2021
  • 4 replies
  • 133 views
A

Please check out my page: https://igotinjury.com/evaluation/

When it goes to the completed redirect page where I fire off custom events for Facebook...it doesn’t fire off the TypeformSubmit event.

The completion page is https://igotinjury.com/evaluation-thank-you-page/

 

Any idea why this is happening?

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Best answer by Liz 18 March 2021, 18:54

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4 replies

Liz
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Userlevel 7
Badge +5

Hi @att21 thanks for stopping by! I tested the form (shown above), and I can see that the events are sending to Facebook, though this may be related to the issue below. Do you happen to know is this is the case in your Facebook setup?

 

 

Life is a series of awkward moments separated by snacks.
A

As mentioned, the TypeformSubmit event isn’t being fired.

Liz
Rank
Userlevel 7
Badge +5

Hi @att21 I tested the form, and I’m also not seeing that event pass through, either. :( Though, our technical team can take a closer look into this for you to see why that’s happening. Would you mind contacting them from your account email here? Thanks in advance!

Life is a series of awkward moments separated by snacks.
L

Hi all, 

A bit late to the party, we are also having similar issue with one of our client’s form that we manage. 

How did you solve this @att21, if you could share it, it would be greatly appreaciated. 

Thanks. 

Desar

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