Question

With sidebar or popover embeds, can users collapse the survey and then pick up where they left off?

  • 21 April 2021
  • 1 reply
  • 105 views
K

With sidebar or popover embeds, can users collapse the survey and then pick up where they left off?

 

We’d like to use Typeform to move our users through a series of tasks on our website (usability testing) and then ask for feedback. To do that we’d need to enable them to collapse and expand the survey without starting over. It would also be great for the sidebar or popover to carry from one page to the next.

 

I’ve only looked at the preview on Typeform - from there it looks like the answers are preserved, but the question that the user was on is not. Is that how it works once embedded? Is there an option somewhere to continue where left off or is this possible with the SDK? https://developer.typeform.com/embed/

 

Thanks!

1 reply

Liz
Rank
Userlevel 7
Badge +5

Hi @KevinHG this is a really great question. As long as you’re using the code we’ve provided, the respondent should be able to close the form and pick up again. The only caveat to this is that they can’t clear their browse cache/cookies or change browsers. 

If you want to embed this on your site, I’m happy to give it a test to be sure it’s working!

As for the sidebar/popup carrying from one page to the next, if you add the Typeform code into the header of your entire site, it should then show on every page. 

Life is a series of awkward moments separated by snacks.

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