Issues with Salesforce Integration

A

I am getting this error when I try to activate Form Field Mapping in Salesforce. 

Cannot Activate Mapping

Can't Map Same Salesforce Field To Two Questions: undefined

I tried multiple scenarios but it didn’t allow to activate mapping even if one single field is mapped. 
For some of our forms integration works correctly, but for some of them it doesn’t allow to activate mapping. 

Issue is the same as it mentioned here - 

 

Liz 1 year ago

Thanks, @andreas.drakos ! I asked the tech team about this, and they said to reach out to them so they can further help with this. You can contact them from your account email here. 😁

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Liz
Rank
Userlevel 7
Badge +5

Hi @andreas.drakos Do you mind sharing some screenshots of the issue and the fields you’re looking to map? Thanks!

Life is a series of awkward moments separated by snacks.
A


Hi @Liz,

Only one field Email is mapped on the form, but it doesn’t allow to activate the form. 

Liz
Rank
Userlevel 7
Badge +5

Thanks, @andreas.drakos ! I asked the tech team about this, and they said to reach out to them so they can further help with this. You can contact them from your account email here. 😁

Life is a series of awkward moments separated by snacks.

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