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changing email account

  • 29 April 2021
  • 1 reply
  • 57 views

Hi, I’ve signed up with a gmail email acct and then upgraded to a Plus Plan. However, I need to change my email address to my work one. However, when I try to do that through settings it won’t let me. Can anybody help?

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Best answer by Liz 29 April 2021, 22:20

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Hi @Pj.durham16@gmail.com thanks for stopping by! I noticed that your username here is your email - I’ve just messaged you so we can change this for your own privacy. :) 

As for your Typeform account, this error usually occurs when the email already has an account with Typeform. Do you happen to know if that’s the case? 

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