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I cannot make a payment

  • 15 March 2021
  • 2 replies
  • 97 views

Hello Typeform Team,

Please save my account to upgrade the subscription, I cannot make a payment to upgrade my account to Professional Plan, there is always show “Argh! Something went wrong. Please check your connection and try again.”
Please give me a clue to solve it?

 


2 replies

Userlevel 7
Badge +5

Hey @deapermana. Happy Monday and welcome to the Typeform Community! =) 

 

It seems your bank was declining the payment, which could be for a number of reasons. From what we can see here, your payment is now successfully processed 🥳

 

In case this happens again, my suggestion would be to contact your bank and have them clear the payment to see if that resolves the issue. 

 

Let us know if you need further help! :) 

Userlevel 1
Badge +1

I have the same issue, several of my credit cards were declined (all from Revolut with enough backing). This is quite frustrating. I had the issue a week ago already and still it doesn’t work. At first time a month ago, it took my Revolut credit card.

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