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Monthly plan

  • 26 November 2021
  • 2 replies
  • 20 views

Userlevel 2
Badge +1

Hi, 

We are on a monthly business plan and wanted to check that this is a direct debit that will continue until we choose to cancel the plan?

 

Thanks,

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Best answer by Liz 3 December 2021, 16:05

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2 replies

Userlevel 7
Badge +6

@bella.moore - you should direct all billing inquiries to support/help desk at this link

The Community folks can’t help you with this.. 

 

cheers

 

des

Userlevel 7
Badge +5

Hi @bella.moore Apologies for the delay here! Hopefully you were able to reach the billing team, but if not, your account will auto-renew until you choose to cancel. This means that the monthly or yearly charged will be processed each billing cycle automatically from the card on your account. 

I hope this helps! 

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