Answered

Switching payment option from yearly to monthly

  • 19 February 2021
  • 1 reply
  • 146 views
O

Hi there,

I recently signed up for yearly Premium subscription (Feb 17, 2021) but I'm wondering if it's possible to switch this to monthly subscription instead. 

I’d like to cancel the yearly subscription, receive a refund, and sign up for Premium plan but in monthly payment. 

Is it possible for me to receive a refund if I cancel now? Or would this result in no refund, but access to Premium plan available for another year? 

Is there any way for the system to switch this my account’s payment option from yearly to monthly at all without cancelling the payment plan? 

 

Your help would be much appreciated.
Thanks

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Best answer by Liz 19 February 2021, 17:00

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Liz
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Hi @OZZ thanks for joining the community and typeform! Our billing team can help you make the switch. :grinning: You can contact them over here, and be sure to contact them from your account email for the fastest help! Let us know if you have any questions in the meantime. 

Life is a series of awkward moments separated by snacks.

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