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Change email from an account associated with Gmail

  • 27 September 2022
  • 5 replies
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My account is associated with my Gmail account and I have left the company so the Gmail account will likely be deleted. Is there any way to move this account to a different email address?

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Best answer by Liz 27 September 2022, 22:48

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Userlevel 7
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Hi @triphung When you try to log in to your account, instead of choosing the social login, you’ll instead type in your Gmail and click “Forgot password.” That’ll then generate a password link to your email, which you’ll then use to change the password and disconnect to Google. 

After that, you can follow the steps here for updating the email on your account. 😀

Thank you @Liz . What if the email has been disbanded and we can’t access it?

Userlevel 7
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@triphung Hm, you would most likely need to contact support then so they can verify you’re the owner of the account and help with changing your email. Their contact form is here

Got it thank @Liz !

 

Userlevel 7
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Welcome! Let me know if you think of any other questions, @triphung .

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