Answered

Error Message Upon Attempted Form Duplication: "Oops, something went wrong!"

  • 12 January 2022
  • 3 replies
  • 72 views
D

Primary Issue: Suddenly, upon attempting to duplicate a form, I get an error message at the bottom of the screen stating: “Oops, something went wrong!” How do I fix this?

Secondary Issue: I can’t find Typeform’s customer support number. Also, when I try to access support generally, I am prompted to log in. When I log in and then click on “Help Center,” it logs me back out. A vicious cycle! Any help?

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Best answer by john.desborough 12 January 2022, 13:04

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3 replies

I

i have this problem too. And cannot create new form

john.desborough
Userlevel 7
Badge +6

@Duser  @insiderman00  - i am not experiencing these issues as at 7am eastern time. there is nothing on the status.typeform.com site about any issue - there is planned maintenance for the 13th but not today

best to raise support ticket at this link as there is no phone support offered by Typeform 

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
Liz
Rank
Userlevel 7
Badge +5

Hi @Duser and @insiderman00 were you able to reach our support team? 

Life is a series of awkward moments separated by snacks.

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