Question

Typeform - chat style isn't work

  • 19 January 2022
  • 6 replies
  • 62 views
L

I'd created a typeform with chatbot style yesterday and it was working normally. Today when I tried to enter and the link isn't working and I was redirected to a blank tab. When I change your style the Typeform is works again. The chatbot style it is disabled? Thanks. 

6 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @Laboratoria Could you send the URL where you have the chat located? Thanks!

Life is a series of awkward moments separated by snacks.
Gabi Amaral
Rank
Userlevel 7
Badge +5

Hey @Laboratoria! How are you doing today? Don't forget to send us the URL of the website you have your form embedded! This is the only way we can try to help! Hope you have a great week! :blush:

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)
paulobrito

Hello, I have exactly the same issue, the chat was working yesterday, but today I just got a blank page in all devices even after clearing the cache. www.medm.com.br

Liz
Rank
Userlevel 7
Badge +5

Hi @paulobrito I think this might have something to do with the other popup on your site, but I’m not 100% sure. 

@mathio do you happen to know what would be preventing the popover from appearing? 

Life is a series of awkward moments separated by snacks.
mathio
Rank
Userlevel 7
Badge +5

There was a minor issue with chat today, but it was resolved. Your chat should be working now.

Gabi Amaral
Rank
Userlevel 7
Badge +5

@paulobrito can you confirm is it working now? Hoping it is! 😉

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)

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