I have tried to email you about this but haven’t got any answers.. I have had your typeform for a year now with no problem, all of a sudden half of my clients were unable to upload their images in the files.. I need to know if this was some bug that has been fixed or what because otherwise I don’t trust this again. This was a huge problem since I’m using it for “before and after” pictures for my clients.
Hi
Are they receiving an error when uploading the files? Or what happens when they try? Additionally, what device and browser are they seeing the error?
Thanks in advance. :)
Yes I know I pushed the wrong button and went back again and pushed the right one but maybe that didn’t work 😕
But yes many of them were unable to to put pictures in the files so I ended up letting them send me on email.. After a week I must send out a typeform again and I’m so afraid this will happen again cuz I have a money price for the best pictures and that would be very sad if some pictures wouldn’t go through 😔
I don’t know what browser they are using I just know that they are using the same as before.. I have used this so much with a lot of people with no problem this was the first time so I thought maybe it had something to do with the new update 😬
Hi
Hi, some of my clients are facing an error like this while trying to upload a file. Any idea why this could be?
Thanks!
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