I have an old email address associated with my account that we keep getting notification emails sent to but don’t seem to be able to find where to remove it. Any help would be much appreciated...
Best answer by Gabi Amaral
View originalI have an old email address associated with my account that we keep getting notification emails sent to but don’t seem to be able to find where to remove it. Any help would be much appreciated...
Best answer by Gabi Amaral
View originalHello
Do you want to remove this old email of receiving self-notifications when your respondents complete a form? To do that, you'd have to follow these steps.
1. Open the specific form, select the "Settings" icon on the right side.
2. Click in "Notifications" and in the tab "Notify me"
3. Toggle off the "Email Notification" option, or editing the email under the "Send a notification to".
Check in the video below how you can do that.
Make sure to also read this article with details about self-notification. Let me know if it helps you!
Thank you for your help. Having switched off and on the notifications it appears to have resolevd this issue, thank you.
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