HELP! the logic won't work and takes users to wrong set | Community
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HELP! the logic won't work and takes users to wrong set

  • September 16, 2021
  • 2 replies
  • 69 views

So I created a form that will take users to ACTIVE or INACTIVE set of questions. However, once the ACTIVE users finish their questions they should go straight to the end of the form. HOWEVER, it takes them to the next set of questions.

I see a RED line on the logic page and not sure how to fix it. Please help! Picture attached: red line from questions 10K and 11F. It should be the end of the form. 

 

2 replies

Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1777 replies
  • September 16, 2021

Hello @Marianto! Welcome to the Typeform Community! :wave_tone2:

Can you send us screenshots of the logic you've used? Just go to Logic > Simple > Question Branching and take screenshots of the conditions you've used on questions 10K and 11F. This way, we'll be able to see how you've built your logic and understand what went wrong. 

In the meantime, I'd like to suggest two articles that might be helpful to you:

Looking forward to hearing back from you! Have a nice day! :sunny:


Liz
Community Team
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  • Tech Community Advocate
  • 15013 replies
  • September 24, 2021

Hi @Marianto Hope you had a great week! If you don’t mind sending us a screenshot of what the error message says when you click on the red line, that’ll help us look further into this for you!


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