Question

Help - I can’t find my survey results? Has anyone else had this?

  • 12 January 2022
  • 4 replies
  • 43 views
H

I upgraded to paid Typeform plan, send survey out, initially saw responses coming in.  Now when I log on my account shows as the Free Plan and I can’t see my survey or results.  I’ve messaged contact help centre. Has anyone else had this problem? Please say they will find my results for my research…….

4 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @HFarmer Thanks for stopping by the community! Did you happen to create the form under a different workspace than the one you’re looking at? 

Life is a series of awkward moments separated by snacks.
Gabi Amaral
Rank
Userlevel 7
Badge +5

Hey @HFarmer! Hope you're having a nice day. Were you able to talk with our support team? What did they say? Don't forget to send an update here! :wink:

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)
P

Hello I created a survey and now I can not see it or check the responses. 

 

Liz
Rank
Userlevel 7
Badge +5

Hi @palommeh Thanks for stopping by! I’m able to see the form you posted. Do you know if respondents have clicked the submit button? If not, their answers won’t be recorded in the Results page. 

Life is a series of awkward moments separated by snacks.

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