Skip to main content
Question

Calendly Hiccup

  • July 16, 2023
  • 2 replies
  • 43 views

Having 2 issues when testing my Typeform. One, when selecting a date and time, it immediately progresses to the next slide without pausing so I can review that the date/time are correct. I’m not able to click the “Okay” button that’s there. It just jumps ahead.

The other issue is more of a question. What if my calendar is full? Or there is no available date/time that will work for the respondent. There’s no way to capture that information as the real reason no date/time have been selected by the respondent. Testing my typeform right now and I’m just stuck wondering what the respondent would do when the encounter non-availability. I don’t want the respondent to pick a random date or time just to move forward.

2 replies

Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • July 17, 2023

Hi @mrscarterIV Do you mind sharing the URL of the form so we can test what the Calendly looks like on the form?

If there are no open dates/times, I’m afraid there isn’t a way to capture their information unless they click the submit button. My best suggestion would be to ensure that the calendar shown always has some sort of availability. 


Grace
Community Team
Forum|alt.badge.img+5
  • Community Advocate
  • July 24, 2023

Hey @mrscarterIV how’s it going? Did you manage to resolve your hiccup? If you still need some help don’t forget to share your form here for Liz to check 😊