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207 Conversations

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navysphealExplorer

posted in Suggestions & feedback

JackExplorer

asked in Suggestions & feedback

Floating ok button

Is there a way to remove the floating “ok” button that pops up over a multiple choice question whose responses don’t fit entirely on a mobile screen? The button is distracting. I think people know that they need to scroll down. If they select an answer it will take them to the next question anyway. If this isn’t possible it should be a new feature.Thank you.

19 days ago

blbrgwrkExplorer

asked in Suggestions & feedback

Single-choice with OK button

Hi,I don’t know if there already is a way to do this, but what I’d like to do is to not have choice questions automatically go to the next question as soon as I click on an answer. For multi-choice questions, the OK button appears and I have to manually click OK to proceed. For single-choice questions however, as soon as I choose an answer, the form goes to the next question. Is there a way to force my respondents to click OK after they have made their (single) choice? So far the only solution I have found is to make it a multi-choice and hide the hint that multiple options can be selected - however, this can cause problems with my logic jumps. Best wishes Edit: If it isn’t clear, I refer to the standard multiple choice question as single-choice and multiple choice questions with “multiple selection” enabled as multi-choice

24 days ago

sachtininkas48Explorer

asked in Suggestions & feedback

Canceled plan still charged money

Hello, one year ago I joined typeform and picked a plan to play around a bit. After doing that the next day I canceled my subscription. However after a year I get charged 540€ out of nowhere which is very scary. In the invoice it says that its free and that its a yearly plan but I still got charged 540€ anout which no information is to be found. I already contactee refund team but no one is replying to me. What can I do in this situation? I’m really devastated after this event.

26 days ago

Nikhil_ShuklaExplorer

asked in Suggestions & feedback

Need Help with the Github subscription, not getting any reply!!

Dear Typeform Support Team,I hope this email finds you well. My name is Nikhil Shukla, and I am a student developer currently enrolled in the Computer Science and Engineering program at Satyug Darshan Institute of Engineering & Technology. I am writing to seek assistance with an issue I encountered while trying to claim the offer for the Typeform Free Professional Plan for one year through the GitHub Student Developers Pack.I followed the instructions provided to redeem the offer through the GitHub Student Developers Pack, and everything seemed to be going smoothly. However, when I attempted to claim the offer, the Typeform site did not respond, and I was unable to proceed with the redemption process. I have tried multiple times, but unfortunately, the problem persists.To help you understand the issue better, I have attached a screenshot of the error message that I encountered during my attempts. Please find the screenshot attached to this email.I highly value the features offered

1 month ago

mauricio.munozTypeform

published in Suggestions & feedback

🌟 Let's Join Forces! VideoAsk and Typeform Integration 🌟Feedback wanted

Hey Community! We have another project that we’d love your feedback on. This time we’re exploring the integration possibilities between our own products - VideoAsk and Typeform! We’re looking for creators that are using or considering both products to help us understand what would be useful for this integration. Here are a few quick questions to kickstart the conversation:How do you envision the integration of VideoAsk and Typeform benefiting your workflows and user experience? Any integration ideas for VideoAsk and Typeform? Share the features or functionalities that would make your form-building experience even more amazing! Have you ever integrated VideoAsk and Typeform? If so, we'd love to hear about your experiences and the results you achieved. You can already embed a videoask into a typeform, what do you think of this feature? Is this useful for creating interactive and engaging forms? Please share your thoughts, ideas, and experiences either here in the comments ⬇ or using thi

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1 month ago

mktgfiltaExplorer

asked in Suggestions & feedback

Responsive text in Picture Choice

Hello everyone, can somebody help me make this responsive? It looks weird on mobile.Thank you!

1 month ago

BeatricexxxExplorer

asked in Suggestions & feedback

Data Loss

Is there any data loss in everyone's GA4 tracking? The average data loss rate for my multiple surveys on Tyformsubmit is 50%. I have consulted technical personnel, but they haven't been able to provide a solution so far.

1 month ago

mrscarterIVExplorer

asked in Suggestions & feedback

Calendly Hiccup

Having 2 issues when testing my Typeform. One, when selecting a date and time, it immediately progresses to the next slide without pausing so I can review that the date/time are correct. I’m not able to click the “Okay” button that’s there. It just jumps ahead.The other issue is more of a question. What if my calendar is full? Or there is no available date/time that will work for the respondent. There’s no way to capture that information as the real reason no date/time have been selected by the respondent. Testing my typeform right now and I’m just stuck wondering what the respondent would do when the encounter non-availability. I don’t want the respondent to pick a random date or time just to move forward.

1 month ago

HomeServiceGuyExplorer

posted in Suggestions & feedback

I had a question about someone claiming Typeform is his trade marketed software to contractors

TLDR: I am in the home service industry and a lot of contractors are being screwed over by someone using typeform and claiming is their proprietary software to gain contractors trust. I am wondering what is the legality around someone claiming something like this by using typeform?They are basically using conditional formats on typeform questions to redirect to a page. With that being said he has told many contractors he build this software himself and treatens to sue anyone who tries to go directly to typeform to make their own.I was smart enough to figure out typeform is its own thing but I have a few friends locked down by this. I don’t mind he is providing a service but it seems that where he is lying that he trademarked this software is a big LEGAL problem?The company I am talking about is upfrog.com

1 month ago

TonydavidExplorer

posted in Suggestions & feedback

10 Responses for Free - What a Joke!

The “new” free plan is useless. Ten responses per month. What a joke! Basically, type form is saying that virtually everyone needs to have a paid subscription. I used type form once or twice a year to get free back from a group of teenagers that I mentor as a volunteer. There are 15-20 people in the group. As a free user I was happy to advertise type form to this group and their parents. Now, I will need to look for a different service.

2 months ago

PhilMStudyExplorer

posted in Suggestions & feedback

Why did Typeform have a toddler create their website?

And why won’t they pay an adult to create a higher functioning site? This is absolute trash

2 months ago

mauricio.munozTypeform

published in Suggestions & feedback

🌟 Share Your Feedback and Join the VideoAsk AI Revolution! 🌟videoask feedback

Hey VideoAsk Community, My name is Mauricio, Product Manager at VideoAsk, and I would like to give you exclusive access to a new project we are working on at VideoAsk… Introducing: AI summaries!🤖📝 AI algorithms will automatically summarize responses and messages, capturing the essence, and saving you precious time and effort. Now, you can easily focus on what truly matters to your audience. We want to hear how AI can help you achieve your goals with VideoAsk:1️⃣ How could AI features benefit your day-to-day conversations?2️⃣ How can AI enhance your processes in VideoAsk?3️⃣ Are there any specific challenges VideoAsk could solve with the help of AI? If you would like to sign up to test just comment in this thread and we will enable the feature in your VideoAsk account. You can also share your thoughts and feedback on how AI could help achieve your goals in this conversation, here in the comments, or using this videoask: And if you would like to chat directly with the Product team,

562

2 months ago

Caroline LealExplorer

asked in Suggestions & feedback

REEMBOLSO

Boa noite, Assinei a conta anual do typeform por engano. Não utilizei e já cancelei, pois quero assinar apenas um mês. Por favor, resolvam isso pra mim. Preciso do reembolso, não tenho dinheiro para a assinatura anual e nem necessito dela. Grata, Carol.

3 months ago

Becca VibertTypeform

published in Suggestions & feedback

Feedback wanted! "My Forms" or "My Workspace?"Feedback

Hey Community, We’re making some improvements to the Typeform Homepage for our existing customers, people like you! And we’d love your feedback. We’re exploring ways to get customers to their Forms/Workspace more seamlessly and we’d love to know:Which copy resonates more with you and feels more intuitive to see before before accessing your space?“My Forms” or “My Workspace”Check out the mock up below! Thanks for your feedback!

383

3 months ago

Gabi AmaralEx–Typefomer

published in Suggestions & feedback

Tell us about your use case!Show and tell

Hello Community! In order to help you as much as possible, we'd love to understand how you use our products. The more information we have, the more useful the community can be! This is also a good way to introduce yourself to the community and connect with other folks building similar workflows to you. That's why I have a few questions for you today!What product do you use, Typeform or VideoAsk? What’s your use case? What’s your favorite thing about using Typeform and/or VideoAsk? What feature would you love to have that we don’t support at the moment?Feel free to reply on this thread, can't wait to hear your answers!

100782

3 months ago

Jake Charlson

posted in Suggestions & feedback

Desktop vs Mobile - Date Picker

This is a fairly minor annoyance, but one that I get feedback on from respondents somewhat frequently.On a mobile device when you click in a field to enter a date, a date picker window pops up and lets you tap on the calendar to select a date while, on desktop, you have to manually type in a date.Manually entering a date is one of those things that everyone just puts up with, but no one really likes.It would be really great to have a date picker window pop up on desktop as well or, alternatively, have a button that says something to the effect of “select today’s date”.I honestly don’t pay a lot of attention to what day it is beyond monday, tuesday, wednesday, etc. - I just wrote 2021 on a document yesterday… That little calendar popup saves me a lot of mental energy when needing to enter a date on a form like this and would help to improve user experience.Thanks!

3 months ago

wade s neumannExplorer

asked in Suggestions & feedback

text search in videoask results!

Am I missing something?It’s probably there somewhere.I’d love to be able to search the text responses inside a videoask survey…

3 months ago

KayoodoExplorer

asked in Suggestions & feedback

Hi, I would like to get my invoice

my renewal is due soon. So i need the invoice to proceed with payment. Where can i get it? In my account i can only download past invoices. Please help guys.

3 months ago

kimmaximExplorer

asked in Suggestions & feedback

Discounts for educational organizations

Good day, dear TypeForm community! I was wondering whether there are any discounts available for educational organizations? We are a private school that focuses on further training and retraining of adults.

3 months ago

b2bsaasuserExplorer

posted in Suggestions & feedback

feature request: survey organization

I want to be able to organize my typeform surveys. Either with tags or in folders or something. Right now all I can do is choose from list or grid view and sort by created date or name. But with tags I can sort by my department or ones that are live and active vs. closed. It would help me find what I want faster.

3 months ago

DeltaSPExplorer

asked in Suggestions & feedback

How to gauge interest in a program

Hello, I’m creating a 2 year job training program for new graduates in the chiropractic field and would like gauge interest in by sending a survey to students and recent graduates, however, I have no idea what the most effective way to do this will be. Does anyone have any experience or recommendations for ways to do this?-Mike

3 months ago

ArnauRomeroTypeform

published in Suggestions & feedback

Join the VideoAsk Feedback Club! 📹VideoAsk Feedback

Hey Community! We have created VideoAsk with you and your customers in mind, and we’re always looking for ways to improve and build out features to make your business even more successful.We know that VideoAsk users are a smart and creative bunch, and we’d love to hear what you think about the product. Whether it’s design and UX, new features, things that you love, something that’s missing or ideas and suggestions you have for us as we continue to grow, we really value your opinion.We’re looking for active VideoAsk creators to join the VideoAsk Feedback Club. You’ll have access to upcoming features and updates, be able to give us your feedback and chat about how you’re using VideoAsk with members of the product team and with fellow creators.If you’re interested in joining the club, please respond to this videoask and we will reply back with all the information: Looking forward to hearing from you!

37611

4 months ago

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