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Your typeform results

Questions about your typeform results and data

  • 1,380 Conversations
  • 5,297 Replies
1367 Conversations
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JessicaHaikExplorer
posted in Your typeform results
Filtering Summary

It would be really useful to be able to filter the results summary by submission date. Having to export results and decipher through the data is very tedious. 

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Grace
Community Team
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WoundwordExplorer
asked in Your typeform results
Multi-question pages not in "Generate a report"

Hey guys, I’m using multiple multi-question-pages in my survey and while they are displayed correctly under “Results → Summary” and “Results → Responses” they do not appear if I “Generate a Report” from the “Results → Summary” page. Any idea how to fix this? Or is this a known bug? Edit: Tested in Firefox and in Chrome, same in both. Also if I go to “Print” on the “Generate a Report” page, I get the message “This report is private — only the person who created it can access it” even though I’m logged in.

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picsoung
Typeform
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annie.mExplorer
asked in Your typeform results
Prompted to 'verify account' when attempting to edit Email content for notifications

I am trying to modify the contents of email notifications from Typeform when a submission is received. When I go to: Workflow > Messages (Send an email to myself/the team) > Edit content, I get an error code “Verify your account. To edit email content, please verify your account. For more information and help, contact support.”I don’t see any option to verify my account.How do I verify my account in order to be able to edit the email content?

893
Grace
Community Team
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catalinmihutExplorer
asked in Your typeform results
Surver Responses marked as SPAM

Hey Typeform users,I am having an issue with a survey using Typeform where 1/3 of the responses are marked as SPAM and when you check the form / survey and look in the RESULTS section. The problem is not this, the problem is that maybe half of the results marked as SPAM are not spam and I want to move them to the main results list which is also the list that is feeding into a connected XLS and its only feeding the main results list, excluding the SPAM list.Talking to support they did not offer any way to export the spam submissions to an XLS or even the option to move or save them individually. So the only solution I see is taking each entry and manually move each answer / options which is a pain.Did anyone had this issue and found a solution?Attaching a screen shot. You can see 77 responses, but those are not counting the SPAM ones that you can see when you click that circled button, there are 30+ ones from which half or more are not spam. So there are in total 100+ actual responses  

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BRITECITYExplorer
asked in Your typeform results
Unable to edit follow up messages

We have a form for employee exits. The follow up sends all the answers to both us and the person who submitted the form. However, in the email to the responders it puts OUR name at the beginning rather than the person who submitted the form. When we go to edit the email it sends we get an error that we need to verify our account and to contact support. We have had this acccount for over 7 years and are on the Pro+ plan. When we try to contact support it just sends us in a loop and never lets us submit a request. Please help

1907
Grace
Community Team
AlisaVids
AlisaVidsExplorer
asked in Your typeform results
VideoAsk reusing same name for every response—even with unique email in URL

Hi everyone,I’m using VideoAsk in my recruitment flow. Even though I’m passing a unique contact_email={{email}} via URL for each candidate, VideoAsk still shows the same name—the first one entered—for all respondents using that email. This is breaking my Zap → ClickUp integration.🔍 What I’ve tried: Clearing browser data Disabling name field on contact form Confirmed name= isn’t in URL Tested in incognito ❗What I discovered:VideoAsk ties the name to the email in its system. The first name submitted for any given email gets reused in future submissions—even if a different person uses the same email. Has anyone else encountered this?Is there a native toggle to fully reset name per submission or something like that. 

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James
Community Team
T
Travisg117Explorer
asked in Your typeform results
Follow Ups?

Did Typeform remove the Follow-Up Feature? I can no longer set up an automated email on form completion. I used to get the survey results emailed to my team, but now I have to go into Typeform to look at the results.

272
Grace
Community Team
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Jan EgbertExplorer
asked in Your typeform results
Filtering results summary by classification question

Some questions in a research survey are intended for classification and for better analysing results. A multiple choice question like “What is your experience level?” could be a great way to create a subset of submissions/respondents and find out how this subset answered the other questions in the survey and how that compares to subsets based on another “experience level”.Is this functionality that Typeform is considering?

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Ange from AddMaple
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adminhealthgen.ioExplorer
asked in Your typeform results
Edit email notification settings

I would like to customise settings in the email notifications but am receiving this message when I try to:To edit email content, please verify your account. For more information and help, contact support.I have tried searching help articles but cannot locate where this verification can be completed.I would like to have the content of the form submissions included in the email notification.

293
Grace
Community Team
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goyangtwo kingExplorer
asked in Your typeform results
REFUND

Hi, @igorleal I just changed my plan. Yesterday I paid 290 usd for the basic plan for one year, but today I changed to the monthly plan and paid an additional 44.93 usd. So please refund 290 usd. My account is ******@gmail.com (username: ****** king). 

92654
Grace
Community Team
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aracat198Explorer
asked in Your typeform results
10K views and not a single completion - 99% drop off on welcome page

I have our quiz embedded on a webflow page and it I am driving traffic to it from a opted in list  and despite driving 10K+ views. I only have a a submission I personally asked the user to complete. https://goboon.co/quizI already reduced the text on the welcome page after 7K drops - 3K more and it didn’t make a difference. My next plan is to drive to the Typeform hosted page instead but those emails won’t go out until tomorrow. I’d appreciate any input. 

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Grace
Community Team
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GumballExplorer
asked in Your typeform results
Get the score max in the response form definition

Hej !We use a webhook with Typeform that send us the user’s responses.The data we get has a field named “form_response” then “definition” what is cool because it gives the “real definition” of the form that the user answered.I mean the “real definition” because let’s say that if a form defintion is modified in time, like questions are added, question’s ordre modified, questions are deleted, it modifies the form definition.Having the “real defintion” in the data response, guaranties us having the right user’s questions and answers.BUT the data response does not include the “logic” part of the form where from we can calculate de scoreMax a user can get.This data is only on the form defintion.But as said upper, the form defintion can be modified in time, so we can’t really guarante that the user’s responses score “match” with the current form defintion scoreMax.Idk if it’s all clear, I’m sorry for my poor english, but my final question is : As we have a field named “score” in the user’s d

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R
RaspberryExplorer
asked in Your typeform results
View individual response via a public link

Is there still no way to natively generate a public link to view an individual response? I’m looking for something similar to the “Response Summary” reports that can be shared with other non-Typeform users via a public link. (But for individual responses instead.)

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PerryChristenberry
PerryChristenberryExplorer
asked in Your typeform results
VideoAsk: Time delay makes exporting at the end of the day impossible

When I went to export data at 11:15pm tonight, I could see that there were new records. When I went to choose the time frame, my last choice was 6/4, which was also the last date of a record on the server. However, when I exported the records, I didn’t get all of the new records. It only exported records prior to 19:00. Records from 19:00 to 23:15 (11:15pm) were not exported.I assume this is because I’m in CST and 5 hours behind the server. It appears, that in order to export the remaining records, I need an option for 6/5, but since 6/5 doesn’t exist in CST, I am not given that option. I have to wait until after midnight to export the last 5 hours of my todays data. It appears to be a discrepency between the server’s time and the time used by the user interface to give me date choices.Anyone have a way around it short of exporting EVERY record ever created in VideoAsk?  Thank you. 

334
Grace
Community Team
D
Dave LExplorer
asked in Your typeform results
Getting more accurate insights on a form

Hi! Is there a way to exclude views, starts, and completions from specific IP addresses so we have more accurate insights / statistics on how our lead gen form is performing? Multiple people on our team have viewed, started and completed the form as we’ve been testing and refining the form. 

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LLK1990Explorer
asked in Your typeform results
Locking survey per individual link once completed

I've set up my survey so that my customers recieve an individual link attached to their email address. Is it possible to lock the individual link once the person has submitted? I don't want the individual to forward the link to others.

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James
Community Team
O
openmindExplorer
asked in Your typeform results
score and quiz result wrong

I created a survey with multiple choice questions. One point will be awarded for each correct answer. But in the end it always counts incorrectly, the result is always failed, always endsreen A 

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Yovita SuriantoExplorer
asked in Your typeform results
Missing Response Data

Hello, Can data on Typeform be missing? My response data is dropping form 32 to 18. Can anyone help me with this problem, please? Thank you! 

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JWintonExplorer
asked in Your typeform results
Automatically send survey results (both score and content/results report)

I”ve been trying to figure this out for days and have upgraded my account just to be able to do this. I am offering my typeform as a service and need to be able to hae survey results, the full report and final score (it’s an opinion scale) sent to respondents immediatly after they finish. Please someone help me. I’ve been scouring the internet and watching tutorials but can’t find out how to do it. Don’t think it shoudl be this hard so I think I”m overlooking something. THanks for any help!

111
James
Community Team
M
Mel1Explorer
asked in Your typeform results
Follow-Up Email is Not Sending Emails

I have the follow-up email set up for my quizzes but it hasn't been sending out the follow-up email after a submission. It's been a few days now and this is still not resolved. I have double-checked the email addresses, spam, promotions folder, still nothing. With the new workflow and updates - could that have cause the mishap? Not sure what else I can do and if anyone else is also encountering this issue!  Any help would be appreciated as this is urgent and we are not being notified of submissions.

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M
D
DresscodeExplorer
asked in Your typeform results
Can I collect email addresses from my quiz on the free version?

Hello, Can you please tell me the easiest way to collect emails addresses after a user takes my quiz? Download responses? Can this be done with the free version ? Thanks! 

232
Grace
Community Team
J
JoshjExplorer
asked in Your typeform results
can users edit submissions?

I want to create a type of journaling application for my students. Can I create a form to capture there thoughts and an upload and have them able to revisit and edit in the future?

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john.desborough
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DorottyaNExplorer
asked in Your typeform results
number of people

Is it possible for my students to see the results of the quiz even if there are more than 10 people? I don't need to see all the answers. But more than 10 people will probably take the quiz. Thanks!

111
Liz
Ex–Typefomer
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WiebkeExplorer
asked in Your typeform results
Push partial responses into CRM via direct integration

Hi community,I’d like to transfer partial responses to our CRM, but this is currently not working. I activated the setting “Send partial responses to integrations” at a later date after my survey had already been shared. Perhaps this is the reason, but new partial responses were not transferred either. Do you have any idea how I can solve this problem?Best,Wiebke

666
Grace
Community Team
M
Math56Explorer
asked in Your typeform results
How to receive email notifications for partial submit?

Hi everyone, First of all, sorry for my english. I’ve just set up partial submit points in my forms.Is it possible to receive an email notification when a form receives a partial submission? I can’t find how to deal with the problem. See you,Mathieu 

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