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Question

Video/Audio recording question broken on mobile as of today — anyone else affected?

  • September 13, 2026
  • 1 reply
  • 28 views

Has anyone else had this issue? I run a business using Typeform to collect video/audio introductions from applicants, and as of today the Video/Audio recording question has stopped working for mobile respondents.

It's been working fine for months with no changes on my end. Now, when someone taps "Video" or "Audio" to answer, the screen jumps back to the same question with a "Please fill in..." error and loops  they can't proceed or submit.

I've confirmed this happens both in Instagram's in-app browser and in mobile Safari directly (opened outside Instagram). It works fine on a laptop.

This is actively costing me applicants and clients right now. Has anyone else run into this today, and if so, did you find a fix? I've already reported it to Typeform Support but wanted to check here too in case others are affected.

1 reply

Laura Marco
Community Team
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  • Community Team
  • September 14, 2026

Hello ​@laurabathis . Thanks for reaching us about this. 

The issue with the video answers on mobile was fixed some hours ago and we’re continuing to monitor the experience to make sure it remains stable. If you have any other questions or are still experiencing an issue you can reach out to our support team.