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Share your videoask

Questions about sharing and embedding your videoask

  • 92 Conversations
  • 429 Replies

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92 Conversations
Nancy Rose
Nancy RoseExplorer
asked in Share your videoask
Need to transfer VideoAsk last score to Lead Connector

In VIdeoask, I have 4 questions, which I add 1 to the score each time. that way I can see how many questions they answer. e.g. if they only answered 2 questions, the score is 2. I then need to fed into LeadConnector (Brandbuilder), in order to then move the client into the correct automation workflow. I did my first Zap (Zapier) which worked, but the score does not show up for me to transfer to LeadConnector. Is this field not available in Zapier? when I go thru VideoAsk looking at each client, I see the score field, so data exists.

293
Ash.NZ
J
JeroenCoExplorer
asked in Share your videoask
Is there a way to hide the 'Interaction in XX seconds'?

Hi, For my work I made a Videoask guidance for people to take multiple steps. For this I use the Delay interaction possibility, because we want the users to watch the whole video first, before we show the button that will bring them to the next video. Is there a way to hide the text 'Interaction in XX seconds’, because that confuses our users. Thanks, Jeroen

203
Grace
Community Team
Kris Strang
Kris StrangExplorer
asked in Share your videoask
Facebook ad to Video ask as landing page

I am running facebook ads and was thinking once someone clicks on my ad they will they be sent to the link for my video ask to be collected as a lead then go through the sequence to qualify them to book a consultation. Has any body tried this? If so what were the pros and cons? Any help is greatly appreciated! Kris

453
Liz
Community Team
vyach
vyachExplorer
asked in Share your videoask
videoask+heygen

hello everyone. can you tell me if there is an integration of videoask and heygen, so that after the user's question, the video generated by heygen is sent?

281
Liz
Community Team
Nina Rysholt Dyekjær
Nina Rysholt DyekjærExplorer
posted in Share your videoask
askFeedback on video

Hi, I have created a VideoAsk on my website, and would love some feedback on the setup and journey.The videos are in danish. The videos are on different blog posts, and you can see one of them here on our PPA post. Thanks!

121
Grace
Community Team
KVN
KVNExplorer
asked in Share your videoask
Embed not recording in Mac OS 15.2 Sequoia (Safari or Chrome)

Hi, We successfully test recorded our VideoAsk workflow in both PREVIEW and LIVE modes at https://app.videoask.com... works great there! But we seem to be having challenges getting our embed to work on our own website using either Chrome or Safari (latest builds of both) on Mac OS 15.2 Sequoia. The embed shows up OK, but fails when we try recording (below). We have the camera and microphone set to “allow” like in the screenshot, and both refreshed the page and restarted each browser, but still get the same errors: Safari: Please enable camera & microphone permissions NotAllowedError - The request is not allowed by the user agent or the platform in the current context, possibly because the user denied permission. SAFARI - MAC - PERMISSION_DENIED_BROWSER_ERROR Chrome: Please enable camera & microphone permissions NotAllowedError - Permission denied CHROME - MAC - PERMISSION_DENIED_BROWSER_ERROR Thinking it’s likely an obvious setting, perhaps in Mac OS itself, that we missed? Any ideas a

513
Grace
Community Team
albadaldi
albadaldiExplorer
asked in Share your videoask
Video Pop Up

Hey, I’m new to video guides and exploring different options. I really like Videoask, but I’m curious if it’s just for embedding videos on landing pages, or if there’s also an option to have a video pop-up? For example, when a user lands on a website, could there be a pop-up at the bottom of the screen that opens to show vertical videos with buttons to explore more? Here’s an example of a website that integrates this kind of video pop up, for reference; https://www.getpliant.com/ Thank you!

614
Ash.NZ
Kelly ter Horst
Kelly ter HorstExplorer
asked in Share your videoask
Thumbnail isn't showing

My thumbnail isn’t showing when I copy and paste the link. I’ve tried everything and it’s not working already for 6 days. Please can you help as I can’t do anything right now with the generic thumbnail. It’s a big part of my work and it makes me really nervous. Thanks

8716
Kelly ter Horst
Sang Truong
Sang TruongSocializer
asked in Share your videoask
Transfer VideoAsk to another account

Hi there, Is it possible to copy or share a VideoAsk project from one account to another? I know it's possible to invite someone to a team so they can edit the project, but in this case, I’d like to transfer my current VideoAsk project to a different account. Alternatively, is it possible to export the current project and import it into another account? Note: It’s not about sharing the VideoAsk video results with a user, but rather about sharing the entire project map. Thank you!

1289
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Community Team
Eloise
EloiseExplorer
asked in Share your videoask
Complete Video Ask download

Hello, I am writing regarding the issue I'm facing while attempting to download my entire VideoAsk. I have recorded questions, received answers, on the platform. However, every time I try to download, I encounter a problem. The available options seem to download either: - One individual video- All of my videos (questions)- All of the other person's videos (results) What I actually want is to have a single, continuous video that includes everything - all the videos, questions, and answers - in the correct order as they appear on the website. This is how the concept was presented to me. Unfortunately, I believe there must be a solution to this problem, but I haven't been able to find it myself. If someone could kindly provide me with some guidance or pointers, I would greatly appreciate it. For reference I have the premium VideoAsk paying option.

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Community Team
David Kufeld
David KufeldExplorer
posted in Share your videoask
Increasing VideoAsk form completions

Hi VideoAsk fans - we installed VideoAsk on our landing page but almost everyone starts the process and bails out before completing the form (see: www.topmesotheliomaverdicts.c om ). Is our form too long? Maybe we should just ask for name & contact info, without going deeper? Thanks, Dave

809
Liz
Community Team
Sang Truong
Sang TruongSocializer
asked in Share your videoask
Customize VideoAsk URL

Hi there! Is there any possibility to customize the VideoAsk URL entirely? I mean not only adding a variable(s) behind the URL, but completely custom them. I have seen the video on “How to fully customize your videoask URL”, but is there another way, since I’m a third party and have no access to their backend or subdomain. Thank you!

583
Liz
Community Team
Daniel Habich
Daniel HabichExplorer
asked in Share your videoask
How to Customize VideoAsk Widget Button Layout

Hello everyone, I'm embedding a VideoAsk widget on my website, but I'm running into issues with customizing the button layout. Specifically, I want to distribute the buttons evenly across the entire video area instead of having them all clustered at the bottom with a scrollbar. Does anyone have any ideas on how I can distribute the buttons evenly over the entire video area? Thanks in advance! Best regards, Daniel

382
Daniel Habich
LJ Coordinator at Sins Invalid
LJ Coordinator at Sins InvalidExplorer
asked in Share your videoask
Download VideoAsk video with captions?

Hiya! Does anyone know if it’s possible to download a VideoAsk video with subtitles? And if it’s possible -- how do I do that? Thank you!

273
Grace
Community Team
Daniel Habich
Daniel HabichExplorer
asked in Share your videoask
Custom URL redirects to videoask website

Hey, We setup a custom Domain for a brand, if there is the videoask-slug behind the slash it works fine. According to https://www.videoask.com/help/branding/360046795732-how-to-set-up-a-custom-domain-in-videoask#h_01FXSREA77HZK43SYV4GHVJPDZ:~:text=https%3A//whatever.mydomain.com)%20will%20automatically%20redirect%20to%20your%20brand%27s%20redirect%20URL. It should redirect to the brands “redirect url” but it doesnt, instead it links to videoask.com The Issue is in different brands. Anyone an idea ?

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Community Team
Michael3316
Michael3316Explorer
asked in Share your videoask
People are saying their VideoAsk video freezes when trying to submit

I’ve sent out a ton of videoask links for job applicants and I’m getting a ton of people saying the app freezes or the video freezes. Anybody else have this issue? If so, is there a fix?

582
Liz
Community Team
Angella Conrard
Angella ConrardExplorer
posted in Share your videoask
I have a lot of abandonment from my videoask - ideas?

I thought I’d get some abandonment, but it seems I get more than those that submit their info. In my video, I clearly say, I cannot answer their questions or send them info unless they share their info. Does anyone have examples of a high rate of response video?

8810
Grace
Community Team
H
HOIExplorer
asked in Share your videoask
Overlay text not working on live videoask

Overlay text works perfectly when I test it in the build mode and even in Preview mode. But it does not come up in the live videoask. I am on the “start” plan, Could that be the issue?

777
Grace
Community Team
VideoOost
VideoOostExplorer
asked in Share your videoask
Videoask auto jumps to fullscreen

When i select a option in our embedded videoask on a page in our app. It auto jumps to fullscreen. That's something i don't want. The best is to keep it inside the border (so not fullscreen). Is there a way to fix that.

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Community Team
Jimbo
JimboExplorer
asked in Share your videoask
Reply to many: when connecting to a new videoask, can the name and email information be embedded?

I am using videoask as a way to interact with people in keynotes. I would like to “reply to many” with an additional videoask… When I tried this, everyone had to retype their personal information. Is there a way I can reply to many with a videoask where they do not need to re-enter their details? Thanks.

729
Grace
Community Team
Erik Hunnes
Erik HunnesExplorer
asked in Share your videoask
Why does the movies appear different in Safari and Firefox vs Chrome

Hei! When i use ?fullscreen and ?justvideo i the code to the movies, they dosent appear the same in every browser. In Chrome its the way it should be, but in Safari and Firefox its not the same. ..Erik

4036
J
Harold
HaroldExplorer
posted in Share your videoask
Feature request: unique invitation links that can only be used once

I’m looking for a way within VideoAsk to invite people to answer a VA with a unique invitation link, that they can only use once. So the idea is that we only have to record the VA once, but instead of sharing the general VA link we create unique links to share with specific people that expire once they completed it (to prevent that people can submit it twice). This way we won’t have to duplicate the VA - and all responses come in in the same place. This would be interesting for use cases like those below: Tests (exams) Applications Payed services, for example like Cameo

28610
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Community Team
Rani Bender
Rani BenderExplorer
asked in Share your videoask
collect video testimanials without loggin in requirement

Hi, We are using videoask to collect video testionials from our users but our flow is different and we do not need our user to enter an personal details nor is he required to log in inorder to provide his testimnial. while working with the AI it seems that loggin in is a must in order to provide a testimanial - does it make sense? can you please direct me to the part in teh documintation which bypasses the requirement of videoask repsonders to any type of of a loggin please

341
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Community Team
Dario Guerreiro
Dario GuerreiroExplorer
posted in Share your videoask
Not getting any Contacts !

finding it really strange Ive had 685 clicks to video ask plenty interaction but not one person has left details ! even with a offer for discount after they complete 3 questions. Does anyone have some Ideas of how I can improve these bad results ??

585
Grace
Community Team
SA Institute
SA InstituteExplorer
asked in Share your videoask
Client Keeps Getting Logged Out

Hi, We have a VideoAsk that’s 5 blocks (20 pages) and is around 20 minutes long. One of our clients has been logged out after finishing the 4th block/video and then they’re taken to the ending screen. They haven’t been able to view that 5th video yet. Just wondering if anyone else had a similar problem or if there’s any reason this could be happening? Thanks!

384
Liz
Community Team
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