my contact is not able to click on “request permissions” to get his cam and mic connected to record a video responding to my videoask. What to do? also, how the heck do you contact videoask support team? there is no way!!
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video ask
+5Hi
Do you know what browser they’re using to view the videoask?
You can contact the support team via support@videoask.com. If you are in your VideoAsk account, you can click on the question mark icon in the bottom left corner and it brings up all the Help options, including contacting the support team. It should open up your email browser when you click on it.
Let me know if you have any trouble getting through to them, but they’re normally pretty speedy at picking up requests.
You might also find our camera & microphone permissions troubleshooting tips here useful. But let me know if you still need help!
If cauliflower can become pizza, you my friend can do anything
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I don’t have all those options, possibly because I am on the free plan currently?
+5Hi
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