How to use our community

Hi there,I upgraded my account because we had reached our limit in free responses. The dashboard says we need to upgrade, but when I go to billing it says we are on the basic plan and the money has come from my account. Unfortunately I sent the email out to all of our customers (on a paid service) and now support hasn’t been in contact for 12 hours and Im a bit frustrated as people are viewing the email and the survey isn’t working. Any ideas?

I purchased a product from sweatcoin through the typeform link via PayPal but my purchase have not arrived yet although I was told it will take 7 days before arrival. Can I request for refund because I'm scared due to PayPal not being available in my country and having used someone else's Paypal, I'm scared of losing my sweatcoin please I think it is a mistake. I just want to reverse the transaction if possible. Thank you for your attention to this issue.

Hi Typeform community,I’m exploring how creators and website owners can use interactive forms to improve user experience, collect feedback, and understand what visitors need.I’m interested in learning from the community:- What type of forms have helped you get better engagement?- How do you structure questions to keep users interested?- What are your best practices for creating simple but effective forms?I’m also working on a digital content project focused on Android apps, technology guides, and user-focused resources at youcine.Looking forward to learning from everyone here and sharing ideas.Thanks!

Hello Typeform Community and Monday!If you’ve stopped by our Help Center recently, you may have noticed our contact form to reach our support team has changed a bit.  So our support team can help you faster, we now require you to log into your Typeform account to submit a support ticket. This means less time sharing your account information with support and more time getting the help you need. Yay! Watch the video below to learn more about contacting our fantastic support team:   If you subscribe to one our our plans that includes chat, you can easily drop a message to our live support team by following the steps here:   You may also want to peek at some of the following locations below for extra help:  Help Center - Find detailed walkthroughs and other helpful articles created by Typeform Status Page - Experiencing an issue or error with your form? We may be experiencing some downtime. Pop over here to check Typeform’s status and subscribe for notifications. Templates -  Get a qui

Where do I access the forms my clients have submitted

ماذا تعملون في هذا البرنامج وما الفائده منه

Bonjour mon compte deblock a été suspendu je voudrai récupérer l argent dessus comment faire ? 

Hey

Hey Typeform enthusiasts! 👋 We all know that creating engaging forms can be a game-changer for collecting meaningful responses. Whether you’re a beginner or a seasoned user, there’s always something new to learn and share.  

I'm considering a competing software with TF.This software allows me to ask customers text questions but get them to reply with video  through short but multiple questions.  Is this possible in TF?  thanks.Aftab   

I am the Corresponding Secretary of a nonprofit breed club.  I need to do a survey of our members, and I found Typeform which is perfect.  I do not anticipate needing to use Typeform after the survey is sent, responded to and results tallied.  Can I pay a one-time fee?   Also if I upload the membership list is it kept private as I do not have permission to share all members’ email addresses with another community. I anticipate this project to take no more than 3 total months from start to finish.  I already put together a survey/poll.  Just need final approval; send it out via email and/or USPS to members without email (5) and tally results. 

I hope you’re doing well.I am trying to set up an email in my Typeform account but I am unable to do so. Could you please assist me with this issue? 

I am new and try to know how we communicate. 

Hi everyone! Posting your questions here in the community will not only help you build your typeforms/videoasks faster, but also help others in the community find answers to their questions, too!Creating a clear and concise post will help you receive detailed responses. Here are some tips for writing your very first post:Make sure your title is clear and understandableA post with an easily searchable title can help other community members like you find answers to their questions faster.  For example, if you have an issue with the logic jumps, you can name your post something like, “Advanced Logic Jumps not working.” Whenever possible, use the names of the features directly from the builder so others can understand your references.   Explain the issue in as much detail as possible The more detail you can provide, the easier it will be for the community to answer you. Some best practices are including information such as:   The location of the problem, such as in the builder or on the li

Hello everyone! My name is Kimaya Kapoor, and I am excited to join this wonderful community as a new member. With a passion for writing that spans multiple genres, I am a dedicated blogger who enjoys delving into the intricacies of various topics, including news, internet trends, opinion pieces, sports, and technology.In today’s fast-paced world, I believe it's crucial to stay informed and engaged with the issues that matter. Whether it's breaking news stories, emerging technologies, or the latest in sports, I strive to provide insightful commentary and analysis that not only informs but also encourages discussion. I believe that through collaboration, we can create a richer understanding of the world we live in. Best regards,Kimaya Kapoor

Hello, can anyone give me a contact for support in the UK please?  Cant access our accounts and when raising a ticket states everyone is out until the 3rd.  We cant be offline for that long. Thanks all

Wenn sich jemand bei Typeform anmeldet, bekommt der Kunde eine Bestätigungsmail, aber ich nicht mehr, woran liegt das.  -- Google Translation --  When someone registers with Typeform, the customer receives a confirmation email, but I no longer receive one, why is that?

How can I edit the content I publish?

I want to change my name in this forum, how is this possible?

Hi there,I am currently unable to cancel a subscription for our business account, as we do not know what email it is under. I have an invoice for reference, if that helps. I am unable to find a phone to contact, the email told me it is no longer in use, and the “contact us” page does not work - it will not let me select an option and it remains blank.Could a member of the team please reach out to me directly?  Email: zach@relevanceinternational.com

Hello, Everybody.I am a new comer on this site.I’d like to know about our typeform in detail.

How can I change my name here within the community? 

Hi, I am making a simple form that people can choose from picture. These are the steps. picture selection of color shape of the table(every shape has different number of seats) for example they choose round shape I made a different answer that shows seating capacity of that shape 2,3,5,6,10 and for rectangle when they choose it will show 2,4,6,8 number of seater and the last step is to show the checklist of what they choose from color, shape. The problem is when I put the variable @ for 3 different shape seats, it show _ _ _ 8 _ (is there other way to make this show without the blanks?