Lend a helping hand

Quero reembolso do valor do Pix que está na minha carteira da lala move. 

Hi there,I am designing a simple card selection exercise, by which the user would select three (3) cards from a selection fo about 20. Based on the aggregate score, we can provide a description of the category in which the person’s score ended up and some recommendatios for improvement.My questions:Question 1: How can I associate a score with a card being selected? Would presenting a questions for their selected card 1 vs. 2 vs. 3 assist in this? and where could I then find this score associated with the individual image?Question 2: How could I use a variable to accumulate the aggregate score, based on the 3 cards they selected?Looking forward to your reply.Thanks 

Hi everyone,I'm unable to connect the Google Sheets integration on one of my forms. The connection always fails at the final step with: "Oops! Something went wrong. Please try again."What happens:1. I click Connect on the Google Sheets integration.2. I authorize the Google account — it shows as "Connected".3. On the final step (both "Create new sheet" with a new name, and "Use existing" with a valid spreadsheet URL I own), clicking Finish always returns: "Oops! Something went wrong. Please try again."Troubleshooting already done (all failed the same way):- Tried both a Japanese and an English spreadsheet name when creating a new sheet- Tried connecting to an existing spreadsheet by URL (one I created and own, fully accessible)- Disconnected and re-authorized the Google account from scratch- Checked Google Workspace Admin Console (API access controls) — Typeform is not blocked or restricted there- Confirmed Google Sheets integration is available on the Basic plan- Retried in an Incognit

I've discovered a serious error in the analysis. In the table view, the responses are sometimes swapped with the values, which means the analysis is incorrect. As far as I could tell, the bars are sorted by response frequency. In the table, however, the values are simply carried over, even though the order would be different.We used the table view data as the basis for visualizations and infographics. Because the data was misassigned, the charts were incorrect. I tried to report the error to Typeform, but unfortunately, the support page isn't working for me. Now I'm trying to bring this serious error to their attention through the community. Has anyone else encountered this problem?

I want to create a simple calculator:I have these number questions which the user answers:Your Fabric cost (per meter) Number of metres Pattern cost Notion cost  Estimated hours to sew (optional) Hourly rate (only if Estimated hours to sew is greater than 0)The ending that appears on the screen is:The cost of your sewing project is: (v_total) with a summery of the costs belowv_total = (Your Fabric cost x Number of metres/yards) + Pattern cost + Notion cost + (Estimated hours to sew x Hourly rate)All optional questions do not require an answer and if they do not have one, then proceed to the next question. Except if Estimated hours is blank then it skips hourly rate and goes to end.I have created these custom variables, but not sure how to correctly link them to the number questions. I have had a go with logic branching etc...but don’t seem to have it right. Can someone help me create this in Typeform logic? Greatly appreciated, Jane

it’s about time to login for an updated approach to iforgot password legacy and crashing systems absurdities.  someone once said you can learn just about anything by watching you-tube and I said, well ya so, what can your “weakly reader” do ?

I'm a Typeform Pro subscriber experiencing persistent failures with the Google Sheets integration.I've tested multiple Google accounts, new and existing spreadsheets, different forms, and Chrome Incognito. Every attempt fails with "Oops, something went wrong."I'm also unable to contact support because the Zendesk portal enters an ERR_TOO_MANY_REDIRECTS loop.The support email address published on Typeform's website bounced back as undeliverable.Could a Typeform team member please arrange for Support to contact me directly? I have a detailed troubleshooting report ready to provide.Thank you.

Hello everyone,  I’m trying to create a “how much would you save with us” calculator but to no avail. I’ve done thousand tests, tried setting numerous variables and the logic chart doesn’t seem to be responding adequately. Has someone done something similar so I can take a look at their breakdown to try and replicate? I’m on a deadline and these have been the most stressful weeks of my life. I’m certain my formula is pretty close to functioning but I obviously don’t see the missing piece. Help please!

Hi everyone,I'm currently exploring Typeform and would like to understand whether it can be used as part of a professional website focused on UK casino hotels, luxury accommodation, and entertainment.My project is an informational website about physical casino hotels in the United Kingdom. I want to publish detailed travel guides, hotel information, and articles about casino entertainment, including traditional slot machines and table games available at licensed land-based establishments.About My Website ProjectOne of the main articles I would like to publish is titled "Ultimate Guide to UK Hotels with Onsite Casinos and Slots."The article explores the development of casino hotels across Britain, including their history, accommodation facilities, entertainment options, and modern hospitality services.The Evolution of Casino Hotels in BritainCasino entertainment in Britain has developed considerably since the 1960s, when changes to gambling legislation helped establish a regulated casin

I’m having lots of TypeForm issues today (including being unable to raise a ticket) Latest issue is not being able to upload a new logo to a design. Anyone else experiencing this?

Tried on old forms, duplicated, and on different browsers.

It’s Miguel from Relomar. We have the same problem with uncompleted Date information on Partial submission that John reported time ago.  It would be helpful if Typeform populated this field with the form entry time — since the abandonment time isn't available — as it would save us from having to perform complex tasks to obtain that data. I haven't managed to retrieve it automatically yet, but I’m working on it.Thanks a lot, John, for your posts in the community.

Hi everyone,I’m working on a business setup consultancy website and using Typeform to capture leads and enquiries.Currently, we’ve embedded Typeform on our website for consultation requests, but I want to improve conversion rates and user flow.My questions: Is it better to use multi-step forms or short forms for high-intent users? Any tips on placement (homepage vs landing pages)? Should we redirect users after submission or keep them on the same page? Would love to hear what’s worked best for you.

I’m trying to translate my very short form now, and the AI translation is partially wrong so I’m trying to do the few necessary tweaks myself via the template download and upload.The problem is that no matter if I actually edit the downloaded file or not, when I re-upload it I systematically get the error message “Translation file doesn’t match form questions. Your new translation file has 7 rows of information. It needs to have 6 rows to match your form. Please edit and try again.”Funny thing is that if I delete a row (which I shouldn’t do because the original file actually has 7 rows), I get the same message but now it talks about a file of 6 rows instead of 5, so the issue seems to adapt to how long my file is and never gets resolved. 

The payment field in our form stopped working more than 48 hours ago - after what appears to be an update to Typeform’s Stripe integration. We’re not the only users reporting this problem. We submitted a proper support ticket a while ago now and yet, we’re still awaiting a resolution. This issue is affecting payments, so it’s fairly critical, and the team really needed to have escalated and gotten it sorted out a long time ago.

My payment page comes in blank on the live site. User cannot fill their card details etc.Any recommendations. I’m using Stripe as a payment gateway  

It’s been 3 days since my payment page is broken and it has cost me loose customers. No contact from support. This is horrible. My Question is typeform going to reimburse the losses i suffered. As paying that heavy subscription amount is no joke and getting no support.

Hi everyone, I’m new to Typeform and am building my first forms. I have troubles with removing the hint “press Cmd ⌘ + Enter ↵ ” that appears next to the button. I can’t find it in the messaging settings.   I’d appreciate any help!  Thanks, Anna

Hi. We want to send our VideoAsk answers to HubSpot using the HubSpot integration. Everything is fine until we have to choose an option to match with any HS field. This is the message that appears in the select field: “There are no fields available to select - please contact the integration administrator”We checked already that the contact form option is activated, and the email field is mandatory.  This is happening with all our videos.  

I modified a form by mistake, instead of making a copy. Is it possible to recover the previous version and its results?

When  I finished the  5 response in  video ask  and  ready to response next question  the response are not saved  but questions started  in the beginning and not when I was  ,in 5 question! What can I do? 

Hi,  Hope someone can help answering the following questions about the possibilities in Typeform-I am looking for a tool that can be used to find which style (variable) the respondent has, in order to offer the correct online course based on the result from the survey. I have an online course for each style in my programme. I don`t want the style to show for the respondent, but each answer (one per style) will collect the style/variable chosen and then indicate which style based on the tag of variables. Can I add a tag with a variable per answer, for each question in the survey? Is it possible to show a graphical presentation of the result, showing which style/variable got most hits, based on the answers, but also show the result for the other 5 variables (percentage..?)?