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Hi VA Team,I’d like to use and recommend VA as a core tool in my agency/consultancy. However, I haven’t seen any new product updates, major or minor, in quite some time.Also, some of the option seem outdated (for instance, no text overlay formatting options, the video chat page is a dead link, widgets, embed and video players are desktop-first) etc.Is the product just on maintenance at this point or can we expect new features, bug fixes, etc. soon?All information seem to end in 2023 early 2024 as far as I can tell.Regards,DC
I am collating an onboarding form where the user will list the different types of insurance they want me to help them setup.I have created a question: “Which types of insurance do you want to buy?” - and there are 5 choices, any number of which can be selected.Let’s say the user selects A and B. They can follow a branch with questions about A, but I don’t see how to then start back at asking questions about B?
Hello, I want to export all the responses in one excel sheet, is that a possibility from the Video Ask portal? Regards,Prakash
When I went to export data at 11:15pm tonight, I could see that there were new records. When I went to choose the time frame, my last choice was 6/4, which was also the last date of a record on the server. However, when I exported the records, I didn’t get all of the new records. It only exported records prior to 19:00. Records from 19:00 to 23:15 (11:15pm) were not exported.I assume this is because I’m in CST and 5 hours behind the server. It appears, that in order to export the remaining records, I need an option for 6/5, but since 6/5 doesn’t exist in CST, I am not given that option. I have to wait until after midnight to export the last 5 hours of my todays data. It appears to be a discrepency between the server’s time and the time used by the user interface to give me date choices.Anyone have a way around it short of exporting EVERY record ever created in VideoAsk? Thank you.
Hi everyone!I’m trying to build a survey with a final score, which varies depending on the answer the user gives to each question (e.g. for each question, “yes” gives 10 points, “partially” gives 5 points, “no” gives -5 points, etc).I’d like there to be a “non applicable” option in each question, which allows for the user to skip the scoring of that q: the idea is thta it shouldn’t be counted altogether in the final score. I saw a similar query on this Community from a couple of years ago, where the answers said it was impossible to do. I was wondering if this function was implemented at some point recently, or if there’s a way to work around it.Thank you!
Coming from Jotform for a cleaner UX but have wasted ~ 15 hours chasing pieces of information to build a simple, picture guessing 7-question quiz with end screen displaying a given participant's & overall scoreboard, preferably in a table output format with first names & scores. Plus, may be allow for 3 or 5 repeat submissions. Simple post quiz submission emails, incl. daily rankings summary, to participants & admin. Q1. Is there a comprehensive, preferably A-Z & video, tutorial? All videos, incl Youtube, are more like an overview. Q2. How to connect with freelancers local to Typeform community? Q3. What other platforms you recommend to freelance out this & similar projects? -jd
Hi everyone,I'm Ajay Hinduja from Geneva, Switzerland, currently working on a project here in Switzerland and looking to integrate a third-party API into my platform. While the documentation is helpful, I’d really value input from those of you who have hands-on experience with this.What’s the best way you've found to approach API integration — especially in terms of authentication, error handling, and maintaining long-term reliability?Also, are there any tools or frameworks you recommend to simplify the process?Would love to hear your suggestions, lessons learned, or anything you wish you’d known earlier.Thanks in advance!Best regards,Ajay Hinduja Switzerland
Hi Team,I’m Dario Schiraldi, looking into ways to ensure that our travel website always reflects real-time availability for services like flights, hotels, and car rentals. This is critical to avoid issues like overbooking or displaying outdated information to users.Some approaches I’m considering include using webhooks , setting up polling at smart intervals, or integrating a real-time data layer. But I’d really value your input.Have any of you dealt with this before? What methods, tools, or best practices would you recommend for keeping availability data accurate and up-to-date, while also maintaining good performance?Appreciate your thoughts and any lessons learned from similar projects! RegardsDario Schiraldi
Hello, I would like to inquire if there are any server restrictions when attempting to load embed.js using the script tag <script async src="https://embed.typeform.com/embed.js"></script>In automated tests, sometimes the request response has a status of 0 (unknown). Could this be due to something like a rate limiter or similar restrictions, or might the issue be on my side?
Did Typeform remove the Follow-Up Feature? I can no longer set up an automated email on form completion. I used to get the survey results emailed to my team, but now I have to go into Typeform to look at the results.
Hi All,I’m Kamal Hinduja Geneva, Switzerland. Can anyone explain How to create interactive surveys using Type form? Thanks in Advance!Kamal Hinduja Geneva, Switzerland
My NPS is stacked on a few lines and the labels are not in the correct place. Does anyone know how to fix the NSP
Hi! Is there a way to exclude views, starts, and completions from specific IP addresses so we have more accurate insights / statistics on how our lead gen form is performing? Multiple people on our team have viewed, started and completed the form as we’ve been testing and refining the form.
Hi, I’ve been using a third-party lead tracking tool to capture leads from my website along with their source.Earlier, with the HubSpot form, the third-party script was able to detect the postMessage event that iframe forms typically send back to the parent page with the form fields.However, after embedding a Typeform, we’re no longer able to get the form submission.It just send form ID & submission ID. Attaching a screenshot of console log for reference Does Typeform not send question & answer data in postMessage event?Is there any workaround or solution for this?Please note i am using this third part tool to detect form submission and get users journey and they don't support API/Webhook.
Hi!I’m struggling to get my head around some complex branching. I have a form which asks if customers would like “optional extras”. They can choose any combination of:Inside oven Inside fridgeCarpet cleaning Upholstery cleaning There are follow up questions to each. For example, the selection of ‘inside oven’ should lead to ‘how many ovens’. Similarly, ‘inside fridge’ should lead to ‘how many fridges’.The difficulty I’m having is that is customers choose ‘inside oven’ and ‘inside fridge’, the follow up questions for ‘carpet cleaning’ still appear. I anticipate further issues whereby the choice of ‘upholstery cleaning’, will lead to another set of answers which customers can choose a selection of, which again should lead to the relevant follow ups. Aware there are multiple thread that have been through this however, they seem to be from a few years ago so not sure if they still apply. Any help would be massively appreciated! Thanks
I am receive this the Error: 400 Bad Request {"error":"Invalid JSON"} Origin HTTP when I try to import data from Google Sheet, in this case de field is text with length greater than 118 characters, when the length is shorter than 119 the process the process finish well.How to fix this problem?
Hey Team,I’m Ajay Hinduja from Switzerland, I hope you’re all doing well! As we continue improving the user experience on our travel website, I’d like to explore integrating a chatbot to assist our customers with their bookings and other travel-related needs.RegardsAjay Hinduja Switzerland
I have created a form and a colleague has asked me to download/export the questions so they can review.Is this possible? I don’t want to have to cut and paste all the text...HELP!!!
Hi Team,I'm Prakash Hinduja from Geneva, Switzerland, I’m planning on designing a financial advisor website aimed at providing clients with personalized investment advice. I’d love to hear your suggestions on features, layout, or technologies we should include to make it both user-friendly and intelligent.What elements do you think would enhance user trust and provide a tailored experience? RegardsPrakash Hinduja Geneva, Switzerland
Hi Guys,We are having this double record issue with Typeform and GHL, our typeform quiz doesn’t have a email or phone number fields, It only has a First Name. Now the issue is once the lead is qualified through typeform,, we are sending them to our calendar page and there they fill in their email & phone and schedule a call with us, however we are seeing 2 records now, one created on submission of typeform quiz and one on calendar booking. How are you guys fixing this?
Hi guys, we are using typeform for our survey & after that we are planning to send leads to our landing pages that are mainly built one GHL & WP. Our landing pages have custom values like {{contact.first_name}} etc. So my question is will our GHL landing page be able to show their first name if they fill typeform survey and land onto landing page through URL parameter or webhook whatever?
Hallo there,We've been using Typeform for a few days now, have a business plan, and our goal was actually to make our surveys multilingual. So far, so good, but unfortunately, AI has its limitations. For this, we downloaded individual translations and manually adjusted some things. When uploading, no matter which language we choose, we always get an error message saying "We could not upload this translation. Try again." Even if we download the translation and then immediately try to upload it again without making any changes, the same thing happens. What can we do?
Hi everyone,I'm currently working on a Typeform that includes conditional logic and scoring. Depending on the score, users are redirected to different result landing pages, which I've built using WordPress and Elementor. So far, the setup is working – but it's still quite static and not truly personalized.I'd love to take it a step further and display dynamic content on the result pages, based on specific answers from the Typeform – not the exact text answers, but rather related content based on what the user selected.To give a simple example:If someone indicates they want to live in a house with 4 people, I'd like to show them floor plans suitable for a family with two children. On the other hand, if a user answers that they plan to live with just one other person, they should see smaller floor plans better suited for couples.My question is:What’s the best way to pull this data from Typeform and use it to dynamically adjust the content shown in Elementor?Any tips, plugins, workflows,
While I was writing a form with quite a few questions (over 100 with various ramifications depending on the choices made along the way), I ended up not being able to work effectively anymore, because I have an extremely high lag on absolutely any interaction with the site, whether it's writing, pressing buttons or adding photos to various questions.I mention that it's not from my device, from the internet connection or any other personal thing. I encounter the same problem on any desktop, being connected to the internet via cable, high speed.If I hadn't had time to fill out so much of the form, I would change this application without hesitation. It's inconceivable that there would be such a problem at the requested costs.
Hi,I'm currently working on a project that uses Typeform to create an interactive quiz. The goal is to help users identify which training courses are best suited to them based on their answers.At the end of the quiz, I’d like to redirect them to a Screen that includes multiple clickable links to the relevant courses.Could you please confirm: Can I include multiple URLs in the Thank You Screen ? Are these links actually clickable (without the user needing to copy-paste)? Is this feature available on all plans, including the free plan? Thanks a lot for your help!Best regards,
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