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385 Conversations

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MarianaTypeform

published in Share your typeform

Reasons why you may not be able to publish your form

Hello Community! I'm writing today to offer some clarity about the possible reasons why you may not be able to publish your form. When you get an error message while trying to publish your form, it often means that you're using a feature that isn't included in your current plan. The message would look similar to this one: The solution is simple enough: if you remove that specific feature or upgrade to a plan that includes it, then you'll be able to publish the form! :) The good news is that Typeform will always tell you the reason and the feature that stops you from publishing your form. In case you're still unclear, see below a bit more detail about these: Unlimited questions The free plan offers 10 questions per form. However, the ending and statements count as questions so make sure you count them too. If this is the case, remove the additional questions and you'll be able to publish your form. :) Remove branding The option to remove Typeform Branding is available for Plus plans

97120

1 day ago

BackBoneExplorer

asked in Share your typeform

change back URL Of Typeform to original

I accidentally changed by type form url from the default one to the Standard url which included the word form on it. However, I need to change it back to the original as this link is on multiple social media sites as well as my website and I cannot change it. Please help!!!

1 day ago

Dave KExplorer

asked in Share your typeform

Google Forms Issue

Hi,I’m looking to import a Google Form from Drive and have gone through the process; however, I’ve reached the dropdown menu section to select the form to import and it’s only giving me one option (in this case the last form I created). I’ve typed in the form name under the search section, to no avail. I’ve cleared my cache and tried under different browsers (Chrome & Brave).Is this a paid function? If not, any ideas on how to fix?Cheers.David

1 day ago

Sahil.AroraExplorer

asked in Share your typeform

Multiple share links to one form

Hi All, I have requirement wherein I want to create multiple share links (approx. 100k) for one form/questionnaire to be shared with different target groups and need to track responses based on the link shared. Is there a possibility to do the same in type form. Thanks & Cheers!Sahil

1 day ago

ChanelExplorer

asked in Share your typeform

I paid for an upgrade to Basic plan, but I'm unable to publish

I upgraded to Basic. The word ‘paid’ by all features part of a plan have disappeared, but I still cannot publish. The only extra features I used is the ‘file upload’ which the Basic Plan covers. Why am I unable to publish? There is no CSR number to reach out to… it’s starting to feel like this is a scam. Please help.

1 day ago

volkanExplorer

asked in Share your typeform

sidzenExplorer

asked in Share your typeform

Respondents are getting an unknown error

Respondents keep getting this error on the last question “Sorry, something’s wrong. Refresh the page and try again. We’ll save any info you’ve already entered”People are able to respond without any errors - but a few are reporting the error above no matter how many times they refresh the page.How does one troubleshoot an unknown error??

12 days ago

MarynuExplorer

asked in Share your typeform

Can't publish my typeform, even with a basic plan

Hello, Earlier today I paid the basic plan, but even with that I haven’t been able to publish my survey. What is the problem?

13 days ago

Silvia OsórioExplorer

asked in Share your typeform

Multiple endings and unlimited use of logic in free plan. Is not working

Good afternoon, it was announced the change of the parameters of the free plan, however I can't have an outcome quiz with 3 different endings with the logic set between the endings and the answers? However, in the table below it states that I have unlimited use of logic and multiple endings. Can you clarify?

15 days ago

TiffanyMCertified Partner

asked in Share your typeform

Form link not appearing for Android T-Mobile Users

Hello! Anyone experience an issue with typeform links not appearing on Android devices? My client messaged me saying: It seems that the text link for android phones does not even appear on their phones when I text it over. Particularly T-mobile customers. All of my clients that complain of not receiving the link in their text messages have come in and showed me their phones they see where I have the description for them to click on the link but the link is not there even though it’s showing up on my phone in my sent text messages. I’ve instructed them to contact T-Mobile to also check on that and to see if it’s an issue with the carrier. This is the form Would love to resolve this for her. Thank you much!

16 days ago

WADExplorer

asked in Share your typeform

Are there any plans to integrate with SharePoint-stored files?

Hi guysJust wondering, if there are any plans to integrate with MS365/SharePoint as a storage location of my default responses Excel? At the moment if I try to hook up the results into an Excel sheet I have no choice but letting it land in the top level folder on my user’s OneDrive. Even though I am using a specific account for this it is still extremely clunky and really that file should sit on SharePoint, or at least in the relevant folder. If it could one day auto-feed the answers directly into the Dataverse even better, but that is possible through PowerAutomate as well, so not immediate rush for it. Any plans or even ETAs? Or specific challenges as to why it has not been done yet? -A

18 days ago

AlineTExplorer

asked in Share your typeform

Unable to publish form even with right plan

Help! I’m on a paid plan and have been publishing these forms for months. Suddenly two of my oldest forms show up as trial forms and I cant publish them anymore? What has changed overnight?

18 days ago

ST2022Explorer

asked in Share your typeform

Upgraded but it's still in trial mode

Old Typeforms in Trial mode, I have upgraded the plan to PLUS more than 48 hrs ago and they are still in trial mode - Help? We are loosing a lot of business opps

22 days ago

Pamela1Explorer

asked in Share your typeform

Form uses scrollbars WPBakery embed

When I embed my form into our website (either fullscreen or with header/footer), the viewing window is very small, such that I can’t actually see the questions.I presume it’s something to do with WPBakery not making a big enough iframe for it. How can I fix this?Here’s the form: https://elcicgsi.ca/?page_id=6777Thanks!Pamela

26 days ago

MarteeeExplorer

asked in Share your typeform

How and where can I see where the user is coming from to our typeform?

I would like to know where can I see where the user is coming from to our typeform.I connected to the analitys but I don’t find this kind of information.We put our form link to news letters and webpages too, so I need to know which ones works better. Thank you for your help!

26 days ago

User22Explorer

posted in Share your typeform

Embeded forms - How to extract URL from main page

1. Access your website code and go to the place where your form is embedded:2. Place the cursor after the URL text and add the following:data-transferable-url-parameters="name-of-the-field"3. Change the "name of the field part" for the name of your field. So if in your URL it shows as name like in this example:4. Make sure you don't break the code. Pay attention to the syntax, every pair should be like this: name="value"5. This is how the whole thing would look using our name=Tony example above:Before: ---------- <div class="typeform-widget" data-url="https://form.typeform.com/to/t6YZgb" style="width: 100%; height: 500px;"></div> <script> (function() { var qs,js,q,s,d=document, gi=d.getElementById, ce=d.createElement, gt=d.getElementsByTagName, id="typef_orm", b="https://embed.typeform.com/"; if(!gi.call(d,id)) { js=ce.call(d,"script"); js.id=id; js.src=b+"embed.js"; q=gt.call(d,"script")[0]; q.parentNode.insertBefore(js,q) } })() </script> <div style="font

27 days ago

GaynorExplorer

asked in Share your typeform

Promotion of Typeform in Australia

Hello.I posted a question a few weeks ago about a local government blocking Typeform as a survey platform and am now working with a few other local governments who have also blocked Typeform with their IT Teams stating the below:I am wondering if anyone else out there is having the same trouble with local government (specifically in Victoria, Australia) and if Typeform can maybe do some promotion to the sector to address this apparent blanket ban..?Thanks..

27 days ago

BellaATExplorer

asked in Share your typeform

Typeform embedded in Sendinblue not displaying correctly

I am aware of a similar issue marked as solved here in the community but have not been able to solve mine in the suggested way. When I embed my typeform code in the HTML editor (Sendinblue), only the multiple choice answers are displayed, this happens on mobile as well as on desktop:

28 days ago

John PExplorer

asked in Share your typeform

Send client a copy of their answers by email

Hello!I turned on notifications, but the client only gets a confirmation email that they filled out the typeform.Is there a way to automatically email the client a copy of their answsers?Thank you!John

30 days ago

greg-kiExplorer

asked in Share your typeform

how to display a preview link of the image containing the custom link with variables ?

When I share a personalized link on the Linkedin chat, the preview image link is not the same. it does not contain the name and id (personalizations). Do you know how to solve this problem?

1 month ago

ArturFIExplorer

asked in Share your typeform

QR code customization

Hello,Is it possible to customize the color of the QR code? The typeform’s QR code is just black and white. I don’t see any options on customization. How can i change the color and the shape of the QR code when creating a “typefrom”? Thanks in advance.

1 month ago

john.desboroughCertified Partner & Champion

asked in Share your typeform

Meta preview changes (saved) not being replicated into post (linkedin)

Morning - trying to share a typeform into LinkedIn and have updated the Meta Preview as show in the image below: but what shows up when i copy and share the link into Linkedin: As you can see there is something that is not getting picked up in the meta preview, even after i have saved the meta preview… is there something wonky here or have i missed a step??

1 month ago

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