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Build your videoask

Build your videoask

Questions and discussions about building videoasks

211 Conversations
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211 Conversations

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RepZ FitnessExplorer

posted in Build your videoask

VideoAsk for fitness and lifestyle community

This is a Community for the Over 40’s, that have busy lifestyles and seem to be juggling their diaries to fit in time to workout become healthier and live an energetic lifestyle.

16 hours ago

MfergExplorer

asked in Build your videoask

Collecting responses from anonymous users

Hi everyone, We’d like to use an NPS feedback in our videoask. However, the goal is to collect long term feedback from individual users and see how their ratings change over time. After digging around on the website I couldn’t find an exact answer, but is it possible to view respondent’s individual scores if we skip data collection (i.e. everyone remains anonymous)? Any answers, tips or feedback welcome!

2 days ago

FluskExplorer

asked in Build your videoask

davidlExplorer

asked in Build your videoask

Where to find video ask flow to make edits

Hello, after logging in, I can’t find previous video ask flows to edit them. How do i navigate to a previous video ask flow?

19 days ago

DavinSocializer

asked in Build your videoask

VideoAsk accessibility?

Hi VideoAsk/Typeform team:We understand that Typeform is WCAG 2.1, Level AA compliant and that you also offer an accessibility checker. Given that we use VideoAsk as both a standalone platform and embed VideoAsk in our Typeforms, we would like to know whether or not VideoAsk shares the same WCAG compliance.We were recently informed that one of our VideoAsks failed to work with JAWS screen reader, so we would like to understand the inherent limitations and workarounds.Thank you!

19 days ago

kleiExplorer

asked in Build your videoask

VideoAsk API: Picture Choice Questions possible?

Hi! Is there any way to create Picture Choice Questions (multiple choice question with images) with VideoAsk API? Like this https://www.typeform.com/help/a/picture-choice-question-360052865591/?attribution_user_id=454f9496-cffe-4436-b215-4cc10eb26bf0

23 days ago

Winnie DuBoisExplorer

asked in Build your videoask

text response

If someone responds to my videoask with the text option, then my assumption is that is their preferred method of communicating. I only see the option to respond to them via video or audio. Is responding via text not an option?

23 days ago

Mark.TSocializer

asked in Build your videoask

VideoAsk Product Updates

Hi all 👋I was wondering if the team could give us either an update (or a sneak peek) on what features are coming next to VideoAsk! I check the ‘Product Updates’ page pretty much daily to see what new things are on the horizon 😅I also thought it would be good to have a discussion with other community members around what features/ideas you’d like to see come to the VideoAsk platform?(apologies if there is another thread with this topic - I couldn’t seem to find one)

23 days ago

Alexandra McCantExplorer

asked in Build your videoask

Looking to create a testimonial from our seller of the month

Here is the purpose of me using videoask. Every month we release an internal sales newsletter and would like to feature a “seller of the month” section which spotlights a seller sharing their story on particular “win” or challenge they overcame to either gain new business, additional business or even retaining a customer. We do not want to interact with our audience but rather leverage this to send to the seller of the month recording their responses to questions asked. Is this possible to do? Send a video ask to the seller of the month asking them a series of questions where they can then record themselves and video ask puts it together? ThanksIf this is not the right platform please let me know.

24 days ago

MaxUnicoSocializer

asked in Build your videoask

Call us?

Is it possible in VideoAsk to have people call me directly on my phone or our 1-800 number? I tried to create a “call us know” button link to our telephone number, but I could not find a way to do it. VideoAsk is excellent for initiating video calls and having end users click a button and make a direct call will help tremendously to increase our direct calls. I ask this here because if it’s not possible, it’s such an excellent feature and a potential game changer for any company with a business running around direct calls to a call center or a persona that receives direct calls from potential clients. If not possible, what are my options to show my telephone?Thanks.Max

1 month ago

Michael ViennaExplorer

asked in Build your videoask

videoask: zero landings, zero interactions.... total zero

Hi, I’m using videoask to place an interactive educative video on my page, where users decide which of the offered questions they ask to experts.. I’m not collecting any inputs from my users. After one year I checked the dashboard and the results: obviously it didn’t track at all how many users viewed or interacted with my videoask.And yes. It’s been definitely more than zero. Is there something I forgot to activate?

1 month ago

motionvideosukExplorer

asked in Build your videoask

Arranging items in your folder.

Hi, it’s only my first day exploring VideoAsk, but since I’m such an organisation-freak this is bugging me right away.I selected a few templates that I wanted to try out and put them in a folder, but they’re displayed in the order that they were created and there’s no apparent way to re-organise them - dragging them to a new order doesn’t work and there’s nothing in the three dots menu either.It’s not a problem right now while I’m just trying it out but what about when I have a lot more VideoAsks?Things are going to get real messy and frustrating further down the line I think. I want to arrange them in a 1, 2, 3 order instead of 3, 2, 1.

1 month ago

Marc C PamfilisExplorer

asked in Build your videoask

Redirect URL

I tried to add my Website @URL to the end of my video ask and I get the message:“This URL looks invalid” But it is definitely my URL???

1 month ago

Phillip VillarosaExplorer

asked in Build your videoask

Email Contact collection problem, name is not updating

I have a problem with our website’s VideoAsk. Whenever I entered a specific email with different name, it is getting a different name when I check the entries. Not sure why is this happening. Need help to fix this. example:when I use this email noemail@noemail.com with name “Itzel Test chat”, it will always reflect “Jessica” on the backend results. I think it gets the previous data with the same email but different name. Also I already deleted that “Jessica” with same email on the backend results.

1 month ago

livingoodkyleExplorer

asked in Build your videoask

Is there a way to increase the VideoAsk multiple choice text/character limit?

Right now my multiple choices are hitting their limit at 140, and I understand that for a lot of Videoasks that works, but in the educational space, it would be nice to have at least 200. Are there any plans for increasing the character limit or workarounds when I have 7-9 multiple choice options, with 3 of them going over 140 characters?

1 month ago

Sariha JaramilloExplorer

asked in Build your videoask

Deep linking as an option?

Does VideoAsk have a way for a user to click a button and it opens up their messaging app with a word in it? Like they click a button and it opens the messaging app with “1111” in the phone number portion and “CONNECT” in the message body.

1 month ago

Jeanne DimmickExplorer

asked in Build your videoask

Multiple endings?

Hi there. I feel like I am probably missing something obvious, but… isn’t there a way to lead to alternate VideoAsk ending screens? I can’t seem to locate the button or option to select an alternate ending screen based on a multiple choice selection. I am allowing people to indicate if they want something sent to them. Obviously the end screen needs to say something like “Thanks! It’s on the way.” or “Thanks for responding” if they don’t want it sent.What am I missing?

1 month ago

FloorBExplorer

asked in Build your videoask

Hello, I have a question about the videoask feature.

I made some videos through VideoAsk, but I have a question. Is it possible to change the location of the subtitles? I mainly use VideoAsk in a mobile environment, but the answer selection button is located above the subtitles, so it is inconvenient to see the subtitles. Can i make it play right away without pressing the play button on the first video? Several users who have seen my videoAsk have given feedback that they wish the first video would play right away. Is it possible to prevent users from downloading my VideoAsk videos? Now you can right-click on the video to download it easily. Can't i prevent this? Are these features available now, and if not, will they be updated in the future?

1 month ago

Benjamin CExplorer

asked in Build your videoask

Being able to configure the retry count

Hi, We use VideoAsk in our product and we would need to limit the number of take an applicant can do for a given question.At the moment, we can only limit the video length.Is it something you are planning to add soon? Thank you team,Ben

1 month ago

LearnPediaExplorer

asked in Build your videoask

Can I Download Video Testimonials?

Can Testimonial videos received from clients, can they be downloaded for use elsewhere and to have a copy of the raw footage or at least the same quality as when received.

1 month ago

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