Build your videoask
Questions and discussions about building videoasks
- 122 Conversations
- 503 Replies
I'm looking to use videoask on my website as a start here button to walk people through a series of questions that will hopefully cink to Keap in the form of tags depending on response. These tags will then automatically drop them into marketing campaigns. Can this be done?
I am looking into building an asych job interview that would include a quiz to prove a candidate’s knowledge on culinary. Is there a way to collect answers that would show how long someone waited to start recording their answer (as way to know if they just looked up the answer). Also is there a way to eliminate the option to resubmit their answer? We want to ensure that we are getting the most real information possible.
Hi friends, im working on a monster Video ask with nearly 100 possible responses. Im trying to export those to airtable so I can drive customized reporting to the customer. I know I can do this manually but just wondering if there is a way to export them with zapier into the field in airtable? Thanks! Kirsten
Hi, We use VideoAsk for onboarding + ask our clients various questions regularly. They’re loving it so far. 1 major issue - sometimes our VideoAsk can have a bunch of questions and take quite some time. In case a user is unable to complete it in 1 sitting - our users need to be able to save their progress and resume. How do they do this? Is this an upcoming feature? Can they at least skip questions if they’ve already submitted once? If we capture name + email - can we let them resume progress or skip questions? I know partial submissions are visible in the VideoAsk form folder - but if someone wants to resume - can they input their name/email and resume where they left off? We’re trying to provide an excellent customer experience and if their browser freezes/shuts down or they just need more time before resuming their VideoAsk submission - being unable to save your progress and having to start again from scratch leaves a sour taste.. Is there a way to send out a big VideoAsk in smalle
I recently received responses back from a respondent and for some reason one response came through as an mp3 audio file instead of a mp4 video. All the questions have video as the only option for responding. I double checked the question at issue and it was set on only video response allowed. Do you know how it could have recorded an audio response instead? And is there any way for me to salvage the video from that question?
We need to create two identical surveys in VideoAsk, one in English and one in Spanish.I duplicated the English VideoAsk that we developed to create the Spanish version. The English version had two videos with English closed captions. In the Spanish version, I pasted in the Spanish text into the caption editor.Somehow, this changed the captions on the English version to Spanish... why??? How can we fix this so that we have English captions for our videos in the English VideoAsk, and Spanish captions for our videos in the Spanish VideoAsk?This is time sensitive- advice would be very much appreciated.
Hi everyone, I am looking to automatically make complete videos of the complete conversations. Including the videos of my questions pre-made on videoAsk and the answers of my users. Do you have any idea how I could do that ?!Thanks in advance !
I need high quality video submissions, and would like to use the “Uploaded” setting for the recordings, however I cannot rely “Uploaded” recordings because your video player does not work well with IOS. I have no way of knowing whether a responded is using IOS or not. Therefore, I must use “Streamed” recording setting, but the quality suffers. When will the Uploaded recording setting integrate well with IOS, if ever? Do you have any other suggestion on how I can get the best quality recordings without risking poor quality videos from iOS users?
Hello! Is it possible to play or show a user’s answer at a later point in the logic?Silly example to show the needed functionality: Step 1 (Open ended):What’s your favorite color and why?User’s answer: Blue, because it reminds me of the ocean....…Step 10: When I asked you about your favorite color, you said:[Show answer]ContinueStep 11: Do you still think that’s your favorite color?Yes | No
Hello! We are Korean user of your typeform service. We’re so satisfied with your typeform survey!I recently notices that ‘Videoask’ service also. But we can’t make our own survey in Korean language.Videoask should be great help to our services and plz inform me when we could use your new services.I’m looking forward to your reply! Thank you:)
I have a video ask that I’m testing before we shoot all of the content - and it has a contact form on the second step.I keep testing inputting different email addresses in the contact forms, then clicking out of the video ask - I see that they become registered as contacts, but not as an interaction?It says an hour, but I’ve completed clicked out of the browsers and nothing is showing in the interactions at all for them? Is there possibly a setting I’m missing?
Hey Community,I would like to embed a VideoAsk conversation on a webpage where it shows the entire conversation automatically and has the option to send a reply.Ideally it would look like a blend between these two pages: Image 1: Conversation share urlImage 2: Embed In image 1 you can see and re-watch every message that has been sent in the conversation. However, this has to be toggled on in the backend (see image 3 below). Image 3: Is it possible for the show replies toggle to be switched on by default? Is it possible to create an embeddable page that looks like Image 2, but all the replies are shown like in Image 1? Thanks in advance for you help.
Hi,I created a Videoask flow and at first moment, the videos are being displayed correctly. But after checking them out on Safari, all the videos end up having zero length.Unfortunately, I discovered this after the fact and I have so many candidates to interview but they saw nothing from the videos. Is there anyone having the same issue? How did you solve?
Hi there community! Im trying to build a quizz on videoask, so each answer will have a score and I present different answers regarding each user final score. Im very excited to know that this is possible in videoask. But everytime I try to set up the advanced logic for this, attributing a score to each answer on a given step, the information wont save. I fill everything up, hit done, and whenever I go back to that step none of the advanced logic configuration is saved… it's all blank. Can anyone share 2 cents on this? Cheers! Thank you all!
Hi, As I launch the video recoreder, I get this message regarding camera issue but every access seems to be granted…Screenshot is from Chrome but I am used to using Edge, same story. I deleted cookies...I closed every other applications likely use camera...I am stucked !Thanks for your help !
I’m interested in customizing my Video ask exactly like this because I want to put one on my website thank you page to collect data. However, I don’t know what plan one needs in order to write text on the form itself like Step 1, Step 2, Etc…or something like “Welcome To Freedom” as a big title. I don’t see how to do this in the free version, and when I look up plans, I don’t see this feature mentioned anywhere. I only know how to add the text overlay on the video itself.
I have tried, just testing create a video in portuguese. But it didn’t work well. The videos was not loaded and only a picture showed at the app. Now I wish to know if it should work in portuguese languages like it does in english? Thank you very much!Romulo