Skip to main content
Question

Video Ask - Missed Mobile UI Issue

  • January 3, 2026
  • 2 replies
  • 13 views

Callum Wells

For users that choose not to pay more to remove branding, the bar at the bottom on mobile devices covers the bottom question selector. Poor UI. The button should have enough padding or margin beneath it to make room for the banner.

Also while I'm here, wouldn't it be great if we could control the size of the mobile widget versus the desktop one.

Side note, the feedback button to feedback club in the dashboard has a 404 error on it, in case this is monitored by anyone, but I'm not holding my breath.
https://www.videoask.com/help/how-it-works/4805110628372-be-a-part-of-the-videoask-feedback-club

2 replies

Callum Wells
  • Author
  • Explorer
  • January 3, 2026

I realise there's no question mark there. It's really just trying to get hold of someone who works for Typeform so that they can actually fix the issue because contacting them is a pain. Who emails, especially a company that builds form handlers. Somewhat amusing.


Grace
Community Team
Forum|alt.badge.img+5
  • Community Advocate
  • January 5, 2026

Hi ​@Callum Wells thanks for reaching out, have you tried contacting the VideoAsk support team yet? You can drop them an email via support@videoask.com to report any issues. 

The VideoAsk feedback club is something that was set up a few years back, but is no longer running as the team have been focused on building video capabilities in Typeform more recently. You can still raise issues and troubleshoot with us here in the community or via the support team if needed.