Got a question about your videoasks? Look no further.
Unable to Send a video ask Via email
I keep getting an error message when trying to share via email in the app.The email that generates has nothing it in and when i go back to the video ask app, it says opps you need to set up your email. I tried a test email and it just sends a blank email.I haven't found any instructions anywhere on additional app/email set up . the app is up to date. is there something I need to set up to make this work in the app? Could you direct me to instructions for sending video ask in the app specifically. This is referring to sending a new video ask specifically.. not replying to someone that has responded to. replys are working fine.
Multiple choice answer width?
My four multiple choice answers are visible if I can avoid text wrapping.I observe that the answer boxes are wider when width="560px"and narrower when width="100%" or width="680px".Is there a general rule that I can count on to avoid text wrapping?(Note: I am not asking about the 255 character limit.)
Hi guys,is it possible to use the Stripe integration only for single and fix amount payments?What I am looking for is a way to charge clients on the bases of: Did the already do a payment, not charge them if contact form is filled in with the same name…, a way to directly charge a subscription in this step.Looking forward to hearing from you!Thanks a lot!
Inserir Vídeos no meu Site - Página de Produtos
Olá, gostaria de utilizar a ferramenta, para inserir vídeos curtos sobre os produtos, justamente na página de produtos.Para que os visitantes do site possam conhecer melhor os produtos. A ideia não é que eles fazem perguntas ou os vídeos sejam de SAC, mas sim, apenas um vídeo demonstrativo. Consigo fazer isso? Aguardo, obrigado. Google translate:Hello, I would like to use the tool to insert short videos about the products, precisely on the product page.So that website visitors can get to know the products better.The idea is not that they ask questions or the videos are from SAC, but rather, just a demonstrative video. Can I do this?Thank you.
VideoAsk - Participant watches video while responding to it
I work with Deaf users and sign language. I would like to have them watch a video and respond while the video is playing. Is that possible. When I designed some small surveys, and hit preview, it allows me to record my response while watching the video playing. I shared this with a colleague and she says that no, she can not record her answer and simultaneously watch the video. I must be doing something wrong. Help
Urgent: An error 500 occurred on server
Hey Guys, Im desperate because Videoask stopped working here.I have tons of videos collected with videoask. All of them are connected with my platform by APIs and embeding URL.Today, feel hours ago, all of them have stopped and don’t play anymore, Even the oldest, as you can see here: https://museudapessoa.org/historia-detalhe/?id=42392.I’m still colleting new videos, they can be played inside Videoask platform, but they don’t play anymore when the embed link is executed.Are anyone with the same problem?
How to share your videoaskF.A.Q.
So you’ve finished creating your videoask, and now it’s time to start collecting responses!Let’s take a look at some of the different ways to share your videoask Share the URL link Each videoask has it’s own unique URL, you can find this URL in 3 different places:Once the videoask is live, and before you receive any responses, you’ll find the link in the inbox here: As soon as you start receiving responses, those options will disappear, but fear not you can find everything you need for sharing in the Share & Embed button: From here you can copy the link any time, add variables to your url, and grab the code for sharing via email, or embedding your videoask as a widget or iframe on a website. The final place to find the url is in the build area - you have two options here, one to open the live videoask, or if you just want to test it out without submitting any responses, hit the preview button Top tip! If you want to share your videoask to do some testing with your team befor
Can I have the muted video different from the first video that plays?
My first video segment includes some graphics that I explain with voiceover. I would rather that the viewer ONLY SEES ME talking muted prior to when they click PLAY — in other words: to have the looping muted video just be the first twenty seconds of that first video segment. The workaround I’m trying to avoid is to have the viewer click PLAY and then need to click CONTINUE after twenty seconds. Ideas?
Hello, I am currently having a problem with the payment configuration. The connection with Stripe is fine. But impossible to change the amount in the interface... which remains hopelessly at 0.50doll. Please, I need an answer I should have finished this topic last night. Why is it bugging? Thanks Sincerely Will2
How to Videos to VideoAsk?
Hello,I uploaded my synthesia-made video to the videoask. However, the original version does not fit the screen, it is too focused. If I choose 'fit the video' option, then it there is a big plack gap on the upper side and down side of the video. How can I fix this problem? Best, Levent
Videoask on Website creating tags in Keap
I'm looking to use videoask on my website as a start here button to walk people through a series of questions that will hopefully cink to Keap in the form of tags depending on response. These tags will then automatically drop them into marketing campaigns. Can this be done?
My Company Org videos are not visible from Make.com (Integromat)
I have a problem using VideoAsk with Make.com (Teams plan)I don't know if the problem is in the VideoAsk or Make.com part.I have 2 org in VideoAsk : My Org and My Company Org (Brand Plan).I'm one of the Admin of the Company org.When i'm connecting to VideoAsk from Make.com, i only see the Video from My Org and can't see the video from the Company Org.When I try to access VideoAsk from Zappier, I can see everythings.Anyone can help me ? Another linked question :There is two ways to connect from VideoAsk :- For the first one, you just have to click on a link, and click accept on the next pop-up. After that, I can see Make in the Authorized Apps in VideoAsks settings.- For the second one, I have to enter a Client ID and a Client Secret and I can't see where I could find that in VideoAsk.Anyone know what to do ? Maybe using this second way will solve my first problem :)
Remove name and email from answers
Hello,Is there any way we can show the answers of our videoask without showing the name and email of the users who record it? We activated the skip data collection option and disabled “collect contact details on this step” but still when we show the answers this type of info is shown (name + email of the user).Thanks!
Multiple Choice Selections Hidden on Mobile
I’m working on a sequence that has many multiple choice options. However, on mobile the viewer is unable to view on screen. Is there an option to scroll on the videoask page to view and select? It appears any more options than C won’t be viewable and clickable?
Already have an account? Login
Login with VideoAsk Login with Typeform
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.