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Question

Notification time

  • Apr 3, 2026 8:39 PM UTC
  • 1 reply
  • 46 views

Glenn Finley

Why does it take from 30 minutes to an hour to recieve a notification that I have an interaction?

1 reply

Grace
Community Team
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  • Community Advocate
  • Apr 7, 2026 1:27 PM UTC

Hi ​@Glenn Finley VideoAsk responses are gradually uploaded to the server, sometimes responses can be delayed if someone has been idle on a question for a time, and then the response times out and gets submitted. 

Are you testing responses and seeing a consistent delay?