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Integrate your videoask

Integrate your videoask

Connect your videoask with other tools and apps

121 Conversations
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121 Conversations

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Justincohen1Explorer

asked in Integrate your videoask

Videoask text answers - not being displayed, only giving me 'answerid" i need the actual response

is it just me when i try to connect google sheets to my videoask - whenever the input is a text response i only get the “answer id” and not the actual responce. where am i gong wrong ??

1 day ago

FluskExplorer

asked in Integrate your videoask

MateusExplorer

asked in Integrate your videoask

How do I add multiple subtitles to a video?

I already have the video subtitles for all the languages divided into the given times. But I don't know how to add these subtitles to the video, I tried to duplicate the video and create a video for each subtitle, but when I changed 1, all the others changed too. So I wanted to know how to make the subtitles available, either in separate videos or together.

13 days ago

Felipe AbreuExplorer

asked in Integrate your videoask

I want to know if I can install more than one Facebook pixel within the platform

I needed to install one more pixel on the platform, I tried to do it through Google Tag Manager but it didn't work, is there any other way I can do it?

29 days ago

Ash.NZExplorer

asked in Integrate your videoask

Entering a date field for VideoAsk integration with HubSpot

Hi there,Just wondering if anyone may be able to provide some insight into whether a date option can be used if I am trying to map fields with HubSpot. I see there is an option for scheduling a meeting. But one of my questions needs to have the date format entered. Just wondering if anyone has encountered this and if their is a work around? Thinking I could give some guidance in a question that asks the person to enter in the text field in the following format (MM/DD/YYYY)? Thanks! Ash

30 days ago

Alfred EdwardsExplorer

asked in Integrate your videoask

Kore.ai integration

Can I integrate Kore.ai chatbot with VideoAsk?

1 month ago

Genius AcademyExplorer

asked in Integrate your videoask

Videoask Product ID or Session ID variable via redirects?

HI There,I’m looking for a way to pass a contact ID or unique session name through multiple video asks that are redirecting to each other.it cannot be the email, but something that has to do with the time it was created (that is unique to the moment in time they begun the session). Any thoughts?

1 month ago

Shane HExplorer

asked in Integrate your videoask

Video Ask Score sharing

Hi I am attributing scores to each answer and using video ask as something my clients use to practice exercises.So for example, they complete 3 exercises, they accrue 3 points.I’ve tried to link to sheets but it doesn’t seem to have a field for the video ask score from their response.Tried in zapier and theres no field to pull from unless I am missing something?

1 month ago

Genius AcademyExplorer

asked in Integrate your videoask

Shortcut For redirect Variables rather than dropdown?

Wondering if anyone could help with some simple copy and paste code for a redirect using variables so we don’t need to pick from the drop down list every time. Is there a way to hardcode this? ie: Videoaskurl##contact_name={{contactname}} would that work?

1 month ago

Manuel RiveraExplorer

asked in Integrate your videoask

Can't map videoask question with Hubspot properties

Hi. We want to send our VideoAsk answers to HubSpot using the HubSpot integration. Everything is fine until we have to choose an option to match with any HS field. This is the message that appears in the select field: “There are no fields available to select - please contact the integration administrator”We checked already that the contact form option is activated, and the email field is mandatory. This is happening with all our videos.

1 month ago

KWeekes7Explorer

asked in Integrate your videoask

Upload document to Dropbox from VideoAsk

I am trying to use Zap to trigger uploaded VideoAsk documents to be uploaded to a Dropbox folder. I found a great help article on how to do this for videos, but for some reason it is not working for documents. Anyone know how to do this or what the Python code would be (if that is in fact my problem)? Thanks!

1 month ago

itayExplorer

asked in Integrate your videoask

How to temporarily remove the video

hi,is there any way to remove temporarily remove the video the video ask from my website?

1 month ago

AldricExplorer

asked in Integrate your videoask

Can I pass parameters to a VideoAsk response object?

Hello there, I am looking at VideoAsk as a feature to include in the customer onboarding process of my company.I understand I am going to use provided webhooks to subscribe to response events.Now my concern is about wether or not I can pass custom parameters to the response object exposed by these webhooks.Reading your doc I found out I can use URL query parameters. I understand how it works for supported contact information properties (name, email, phone number). I am still in doubt regarding custom parameters.In the link hereafter we learn that yes, you can pass whatever is supported by URL query parameters in general. https://www.videoask.com/help/customization/4405766063764-hidden-features-in-videoask#h_01FE3V6CGN1ARMNYGKZ0MN1AR1 But then my question is if I were to use a parameter, say “internalId=123”, will it be included in the response object aforementioned? Thank you in advance for you answer, Aldric

2 months ago

EHPExplorer

asked in Integrate your videoask

VideoAsk - Prepopulating fields

I am looking to embed VideoAsk into our website. We have a user’s name and email after they login, and I want to make sure that their video ask is prepopulated with those details. I am using an Iframe to load VideoAsk into my website. What’s the best way to set those fields? Another follow up question would be to how to populate a database with the VideoAsk of the user automatically after they have completed their interview. Thanks!

2 months ago

SB24Explorer

asked in Integrate your videoask

Removing subtitles?

Hello, By default, the subtitles are running on my video.How to remove them? Thanks

2 months ago

AdamL8773Explorer

asked in Integrate your videoask

Facebook Ads Integration for Generate Lead Conversion Event

I have the facebook ads integration set up per the instructions here, and the videoask_presented and videoask_Question_submitted is working, but I cannot find the generate_lead event anywhere in the facebook pixel. Is it possible this goes by a different name? Any help would be appreciated

2 months ago

Adam StewartExplorer

posted in Integrate your videoask

Best Places to Post Video Ask for Lead Generation

Does anyone have any best use cases for integrating a VideoAsk into paid ads? Is there a smart way to integrate a VideoAsk into Google Ads, Facebook Ads, etc?

2 months ago

Davis VasconcellosExplorer

asked in Integrate your videoask

VideoAsk Webhook is not sending

I created a webhook and in all requests I get the error:"No response(Invalid Date)".the url is accessible and is responding with an OK for testing purposes.when I copy the payload straight into my code, my script works correctly. apparently the webhook is not being sent.For testing purposes, I created a new form (https://www.videoask.com/XXXXX) with the webhook pointing to pipedream https://XXXXXXX.m.pipedream.net and the error persistsIt worked well until a few days into the project in production.

2 months ago

JamesEarlyDayExplorer

asked in Integrate your videoask

Webhooks not being sent last 2 weeks

Hi Since May 3rd, I’m not getting any webhooks sent I have my api as well as a webhook logging service, and none of them have been receiving webhooks now for two weeks.They show as being sent on the videoask dashboard, but are not sent at all. The dashboard shows a 200 response, but neither my API, or webhookrelay is receiving anything

3 months ago

JULIO RATExplorer

asked in Integrate your videoask

Recording Attempts

Can I control the number of attempts to record the client's video response?For example: I would like my client to record a maximum of 3 attempts per question.

3 months ago

Jorge LeivaExplorer

asked in Integrate your videoask

Google Analytics 4 event measurement issue with Google Tag Manager

Hello!To measure events and conversions for a form embedded on my website, I plugged in my Google Tag Manager container in the VideoAsk form's settings. I have several problems. I configured the GA4 event tags using GTM and to fire the custom event triggers indicated by VideoAsk (videoask_question_submitted,generate_lead, etc,), however when I go to the preview in GTM, even though I can see the events in the summary, and that the labels are also triggered, the events do not reach GA4, neither in the real-time report, nor in Debguw View and they are not registered in 24 or 48 hours either. It just doesn't happen. It strikes me that when I use the VideoAk url (https://www.videoask.com/f6dyay7ji) in the GTM preview, GA4 does read the events I configured (correctly, I know how to use GTM very well).Another problem. I am not sure that when the container is loaded 2 times (as it is integrated with the video from the VideoAsk form), in the real-time view, it recognizes me as 2 users, perhaps

3 months ago

Andrew BlakeExplorer

asked in Integrate your videoask

Pause Autoplay

Hi, can anyone tell me when the _Pause autoplay” will be fixed please, I have had some negative feed back from website visitors and people i i have emailed with the embedded videoask. Thanks Andy

3 months ago

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