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Integrate your videoask

Integrate your videoask

Connect your videoask with other tools and apps

88 Conversations
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88 Conversations

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Content Marketing StarExplorer

asked in Integrate your videoask

QuintynExplorer

asked in Integrate your videoask

Can we have unique widgets for different pages?

I.e. we want the product pages to talk about that product not just a general widget.

29 days ago

Artem DaniliantsExplorer

asked in Integrate your videoask

I don't see events at Google Analytics

Hello,I did exactly what is described in the article on Google Analytics; namely, 1. Linked my Google Tag Manager account, 2. Linked my Google Analytics 4, but still didn't see any of the four recommended events in Google Analytics 4.I’m confident I am linking my account correctly.What am I missing? Does this functionality still work?many thanks in advance!

29 days ago

hasanhamdaniExplorer

asked in Integrate your videoask

videoask keep firing in mobile

Hi, one of our WordPress sites, the videoask keep firing in android.the example link is here , the actual website is https://mens-formula.coAnyone can help? Thanks

1 month ago

Benjamin ClanetExplorer

asked in Integrate your videoask

Webhook not triggering or missing info on some answer types

Hi team,I’m having some issues with some of my forms.I’ve created those forms:single step poll options single step with a button redirecting to a websiteI’ve connected a webhook to both of them and here’s what happens:If I don’t use “collect contact data”, the webhook is never triggered If I use “collect contact data”, the webhook is triggered but the “answers” array is empty.Are you aware of this issue? Am I doing something wrong? PS: I have other “single step” forms with text/video/calendar/file upload as answer type and they work just fine. Thank you !

1 month ago

videoask.uatExplorer

asked in Integrate your videoask

How to get the token via API

I want to get token from backend but I cannot find any API to get it. I find this API but seem it’s used for integrating in the IU (https://developers.videoask.com/#9d1d98f0-ab59-438e-8b88-6a5e5651d7f9 => Get an access token). Anyone can suggest me a solution?

1 month ago

Stanley DenmanExplorer

asked in Integrate your videoask

Tracking Clicks

I want to create a videoask that presents on the homepage that asking 2-3 question alternatives that are clickable - kind of a “what would you like to know today?” I think of lots of questions but need to be limited to 2-3. So I am wondering how I would measure the effectiveness of the questions. What questions are getting the most clicks?

1 month ago

Manuel RiveraExplorer

asked in Integrate your videoask

Can't map videoask question with Hubspot properties

Hi. We want to send our VideoAsk answers to HubSpot using the HubSpot integration. Everything is fine until we have to choose an option to match with any HS field. This is the message that appears in the select field: “There are no fields available to select - please contact the integration administrator”We checked already that the contact form option is activated, and the email field is mandatory. This is happening with all our videos.

1 month ago

Benjamin ClanetExplorer

asked in Integrate your videoask

Authenticate with the API on server side

Hi team,I am currently integrating the video ask API in my backend to generate forms programmatically (among other things).In order to get an access_token, I need to manually get an authorization code from my browser, then call https://auth.videoask.com/oauth/token with the code + scope=offline_access to get a refresh token.So far so good… except that refresh tokens expires after 30 days.This mean that I would need to remind myself to manually get a new refresh token every ~25 days or so to make sure my backend does not break.Am I missing something? Is there a solution to automatize it all? Thank you,Ben

1 month ago

ArnaudRExplorer

asked in Integrate your videoask

My videoask form attract website user like an anchor. Why?

I embed the iframe of my videoask form on a Wordpress page.I put it on the bottom part of the page.When user go to this page, the form attract the visitor and go directly to the bottom, like if I add an anchor. But not!How do solve this UX bug? Thank you for you help guys.url : https://reseaugroupe-c2i.com/solution-conseillers-independants/

1 month ago

needthatteeExplorer

asked in Integrate your videoask

Show videoask testimonials on my website's homepage

Hello there, Is there a way to embed the videoask testimonials I have received on my website’s homepage? Most of them are written testimonials, but I would like to be able to have prospective customers scroll through them when they visit the site. I have a Shopify site.

1 month ago

ChristianBenjumeaExplorer

asked in Integrate your videoask

"Error with the recording or uploading of this video/answer"

Hi!I have an integration of videoask on our B2B Platform, and lately we started to get this type of errors in some answers. Like the one I have attached. The thing is, this type of errors only seem to appear on Microsoft Devices. Whereas with Macbook devices you can play the videoask without any problem.Could you assist me on how can we ensure this problem doesnt happen on Windows? Thank you very much.Christian

1 month ago

YuriyExplorer

asked in Integrate your videoask

Webhook isn't sent

Hi there everybody!While i’m waiting for the support response, want to ask you guys here.We’ve set Videoask up to trigger a webhook every time the form response comes. But sometimes it doesn’t get triggered. I found that “view deliviries” shows “no response” with “Invalid Date” issueWe’re using Videoask as an Iframe with 3 variables. Usually it works well, but about 3 of 10 tries ends up with missesDoes anyone know what that means and is there a way to fix that?Thank you in advance!

1 month ago

MateusExplorer

asked in Integrate your videoask

How do I add multiple subtitles to a video?

I already have the video subtitles for all the languages divided into the given times. But I don't know how to add these subtitles to the video, I tried to duplicate the video and create a video for each subtitle, but when I changed 1, all the others changed too. So I wanted to know how to make the subtitles available, either in separate videos or together.

1 month ago

DonnaExplorer

asked in Integrate your videoask

VideoAsk to AirTable using AirTable webhook & automation

Hi, I am about to start a project and wanted to confirm my understanding. Is anyone able to confirm if I am right that I could use an AirTable webhook with AirTable automation to pull across new VideoAsk testimonial data to AirTable?I’m hoping to use this route as an alternative to using Zapier etc unless there are other limitations to this approach. Thanks!

1 month ago

JctsangExplorer

asked in Integrate your videoask

How to decrease the size of the multiple choice items on Wix Mobile

Hi there, I have embedded VideoAsk on my Wix home page. It looks great on computer, however, on mobile, the multiple choice items are way too big (First picture). Any suggestion? Thanks! VideoAsk on my Wix mobile page

2 months ago

LuigiExplorer

asked in Integrate your videoask

Use Videoask to record a video from my website

Hi all, I’m developing a website and my customer wants to use videoask during the onboarding procedure (when an invited user enter in the website for the first time). In this phase, the user fills various fields like name, job, and so on, and, at the end, he should record a video with some information about him. My customer ask me to do it by using VideoAsk. After recording the video, I have to store something (I think some reference to the video) in my DB, so other users in the community can see the video.How to do this by VideoAsk?Thanks!

2 months ago

SyntTheOneExplorer

asked in Integrate your videoask

Videoask performance for landing pages / fullscreen mode

I am new to VideoAsk and consider it using as a landing page in fullscreen (i.e. above fold) for mostly mobile users.When testing I noticed a poor performance (4s or more, even on my 300MBits FTTH line).Is anyone using it successfully in fullscreen mode? (I appreciate any links/URLs to see how it works for others)

2 months ago

Jeffrey BuoncristianoExplorer

asked in Integrate your videoask

How do i export the collected emails

I want to export the collected emails to use in my squarespace emails and mailchimp newsletter?

2 months ago

YuriyExplorer

asked in Integrate your videoask

New registered app token active life period is too short

Why the token of new registered app in Videoask is expiring so soon? Shouldn’t this be active for 30 days?

2 months ago

PaxcouExplorer

asked in Integrate your videoask

VideoAsk Integration with MAKE and AIRTABLE: link to the completed form

I am trying to integrate VIDEOASK with AIRTABLE using MAKE for job interviews. I am able to find the FIELDS with the link to the video for each question recorded, but I am wondering if there is a link to the complete recorded job interview. If yes, what is the field I need to look into? Thanks !

2 months ago

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