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Question

Facebook Pixel integration has been removed from the VideoAsk interface

  • July 6, 2026
  • 1 reply
  • 22 views

Studio Hiras

The event tracking to Meta Pixel is no longer working, and we have also noticed that the Facebook Pixel integration has been removed from the VideoAsk interface. As a result, we are unable to verify or monitor the integration status.

1 reply

Grace
Community Team
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  • Community Advocate
  • July 7, 2026

Hi ​@Studio Hiras so sorry about this, I’ve spoken to our developers and it seems there has been a persistent bug with the integration which means Meta Pixel is no longer available for new connections.

If you’ve already got the connection set up, it should still work, but we recommend using Zapier’s Facebook Conversions integration to send conversion events to Meta via the Conversions API as an alternative for tracking leads and other events. 

I’m really sorry that the integration disappeared without notification, I’ve flagged this with the team so we can get some more information sent out to customers about this issue. 

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