Typeform conversations

Hi! I’ve seen that a similar issue has been discussed previously in this thread.But the last update there was a couple of years ago, so I was wondering whether there have been any new solutions since then?I’m creating an interactive questionnair/enginee that helps users assess their level of control of their health condition, then provides highly personalised information based on their answers.One of the questions has around 13 possible answers and users can select multiple options. I’ve created a separate text variable for each possible answer and use Replace logic so that, when an option is selected, the corresponding variable is populated with relevant personalised content.At the end, I use Recall information to bring these variables together and create personalised advice based on exactly what the user selected.The issue is with the options they didn’t select. For example, if a user selects 3 out of the 13 options, they should see the three relevant pieces of content. However, for

I manage a food-related site called Modern Food Catering, and I’m using Typeform to collect recipe feedback and small survey responses from users. The issue I’m facing is that the responses aren’t grouping correctly into the categories I set (like cuisine type or meal preference). Even with conditional logic, everything ends up in a single list when I export it.Has anyone dealt with this before? I’d really appreciate guidance on the best setup for organizing responses into clean, separate categories.

We work closely with growing and mid-sized businesses that rely heavily on structured data for Business Process Management, Finance & Accounting operations, and customer-facing workflows. Over the last year, we’ve seen Typeform evolve from a simple data collection tool into a strong input layer for operational decision-making. One interesting challenge we keep encountering is how teams convert Typeform responses into actionable BPM improvements instead of static reports. Some organizations use responses to redesign approval flows, others feed data into accounting checks, onboarding logic, or service quality tracking. I’m curious how the community is handling this. Are you using Typeform responses to trigger internal workflows, measure process efficiency, or support automation initiatives? Would love to learn what has worked well, what failed, and what you’d approach differently if starting today. 

We have an inquiry for for a tourism destination that our clients can select their interests from a list of say 50 activities. Each activity has its own webpage, and If possible, I would like when a guest does a query from an individual webpage, it will default to that choice on the typeform list. i.e if the guest selects the CTA button “Enquire Now” on the webpage for a Bungee Jump, it will default to that iteem on the Typform List.I am not very technical so would appreciate any direction on if this is possible and how to do it.John

Dont have filter integration icon button, and appear SLIDE BAR, SELECT  AND FILTER, ONE TIME, OR IF YOU NEED TO DO MORE SELECT OPTIONS. ADD  CHECK BOX AND THEN TAP TO CLOSE OUT THE SCREEN, BUTTON x. NO NEED TO PRESS A BUTTON OK,  AND A BUTTON DELET ALL SELECTED. CLEAR.

I have one master survey that I use as my template to copy from. The only difference between my surveys are a logo and a name (brand them with the prospect’s information). The Google Sheet & Slack connections are 100% the same from survey to survey. But when I duplicate, those connections get lost and I have to manually do them every single time. With our anticipated volume of surveys, we need those connections to come with the duplication to save time and reduce human errors. Has anyone else figured this out?

Hi Typeform, The new Contact Block that is being suggested to replace the old one (see screenshot) also says to delete the existing one. But this will also delete all of the responses for that version of the contact block which I absolutely do not want to happen. I want to confirm that Typeform will not auto delete this question from my forms once the December 2026 deadline arrives. Thanks, Andy  

Hi, I’m designing a form that utilizes a 7-point Likert scale, and to ensure the form is compliant with our research best practices, we need all the response buttons to be on the same line. Right now it looks like this: And we want it to look like this (the layout, not the color/shape) : I know that the tap targets in the desired design are large enough (44px by 44px. How might I achieve this? Can I embed the form and use custom CSS?Thanks!Luke

Hi everyone, I run a content site called www.crabguide.com, and I have been going back and forth on how to build a small interactive quiz (helping readers figure out shell size/type for their hermit crab). I looked into custom JS and even a separate Webflow page, but honestly just embedding a Typeform quiz into my existing WordPress page might be the simplest route.For something this small and specific, would you recommend Typeform's quiz/scoring logic, or is it really meant for bigger surveys and overkill for a 5-6 question tool? Also curious how well embeds perform speed-wise inside an existing WordPress page.Thanks!

Hi, I made a video trying to present some problems we have with the form. I hope Typeform staff can watch and hopefuly forward the message to site developers. Right now it's quite an issue for us, really hope I mennaged to explain it .. Thank you 🙏💜  Dropdown menu problem & more 

How do I make the variable name invisible to the person taking the quiz? 

I want to create a simple calculator:I have these number questions which the user answers:Your Fabric cost (per meter) Number of metres Pattern cost Notion cost  Estimated hours to sew (optional) Hourly rate (only if Estimated hours to sew is greater than 0)The ending that appears on the screen is:The cost of your sewing project is: (v_total) with a summery of the costs belowv_total = (Your Fabric cost x Number of metres/yards) + Pattern cost + Notion cost + (Estimated hours to sew x Hourly rate)All optional questions do not require an answer and if they do not have one, then proceed to the next question. Except if Estimated hours is blank then it skips hourly rate and goes to end.I have created these custom variables, but not sure how to correctly link them to the number questions. I have had a go with logic branching etc...but don’t seem to have it right. Can someone help me create this in Typeform logic? Greatly appreciated, Jane

Hi there,I am designing a simple card selection exercise, by which the user would select three (3) cards from a selection fo about 20. Based on the aggregate score, we can provide a description of the category in which the person’s score ended up and some recommendatios for improvement.My questions:Question 1: How can I associate a score with a card being selected? Would presenting a questions for their selected card 1 vs. 2 vs. 3 assist in this? and where could I then find this score associated with the individual image?Question 2: How could I use a variable to accumulate the aggregate score, based on the 3 cards they selected?Looking forward to your reply.Thanks 

Is it possible to let folks upload zipped folders to send multiple files (under 10MB total)?

Hi There, I’ve been loving Formless by Typeform and I tested a couple of features to see how I could engage audiences for my business. I directed Ai to lead people to relevant product pages but I noticed that often the responses include made up URLs. How do I set-up the AI training features so that it uses correct URLs to lead people to the product webpages. It quite accurately identifies relevant products based on the responses but not sure why it is making up links!Any thoughts? 🤔

Hello,I am new to typeform and have just started creating quizzes for user development and education. I have run into an issue assigning logic to matrix questions. Am I able to assign a correct answer for a matrix question similar to how i can create a rule for a multiple choice? Example: The user selects the correct “column” that corresponds with the appropriate “row.” I would then send the user to the next statement slide informing them “incorrect” or “correct.”Thank you

I have an open house form for visitors to sign in. I want to duplicate the same form for each agent im working with but I need a way to know which open house / agent the lead came from. I use go high level so I can create an automation for when someone signs in. Can i link visitor john smith who singed in to 123 main st to the referral partner/agent who hosted the open house? What i’d like to do is send the open house visitor a text confirmation right when they sign in and send the agent working the open house the form with the visitors contact and answers to questions. 

Hi everyone 👋I’m working on a small daily-games project and using Typeform to collect player feedback and track difficulty levels for word puzzles like NYT Letter Boxed.What’s the best way to structure a very short form where users can submit daily answers or strategies without it feeling repetitive? Has anyone used Typeform for recurring game or puzzle-related input?Would appreciate any tips or examples. Thanks!

Hi! I need to style my Button for my Embedded Typeform Pop Up on my wordpress website. I had someone code my other pop-up embedded typeform and their html looks like this:<button data-tf-popup="mC5JlXSt" data-tf-opacity="100" data-tf-size="70" data-tf-iframe-props="title=Client Form" data-tf-auto-close data-tf-transitive-search-params data-tf-medium="snippet" data-tf hidden="utm_source=,utm_medium=,utm_campaign=,utm_term=,utm_content=" class="popup_button custom_button_size fusion-button" style="color: #707070; font-size: 26px; cursor: pointer; padding: 13px 26px; width: 235px;" >Get Started<i class="fa-arrow-right fas button-icon-right" aria-hidden="true"></i></button><script src="//embed.typeform.com/next/embed.js"></script> However, I can’t see to understand where to add my embedded Typeform code, which is:<div data-tf-live= **** ></div><script src="//embed.typeform.com/next/embed.js"></script> So, I’ve tried and coded this

One of our clients had a quote-request form on their site, name, address, phone, email, service type, budget, timeline, message, and a few more fields. Standard "capture everything upfront" thinking. Conversion was rough, something like 8% of visitors who started it actually finished.We rebuilt it as a short Typeform: what service do you need, roughly where are you located, how urgent is it, and how should we reach you. Four questions, one at a time, progress bar visible. Completion rate roughly doubled, and the leads that came through were actually more qualified, since the shorter form didn't scare off serious buyers the way the long one did.The one thing that took some trial and error was the logic jumps, routing "urgent" answers to a different thank-you message than "just researching," so the follow-up feels tailored instead of generic.Curious if others have found a sweet spot for field count on lead forms, or if it's more about question order than raw length. We're a small marketi

This is completely unacceptable for a paid platform handling professional campaigns.We are trying to upgrade our account from a Basic Annual plan to a Plus Monthly plan to use the URL redirection feature for an active client launch. Instead of letting us switch immediately, your billing system forces the change to next year, completely locking us out of a feature we need today.Second — and far worse — your support system is entirely broken.Every single time we attempt to open a billing ticket or talk to support, we are thrown into an endless authentication redirection loop (ERR_TOO_MANY_REDIRECTS) through Zendesk. Your chatbot is a useless dead end, and there is no direct email address to reach a human being.You are trapping paying customers in a technical loop with zero ways to get help.We need a Typeform staff member or community manager to flag this internally and contact us immediately to manually force this plan upgrade or process our prorated credit.Account email associated with

Hello!I cannot figure out how to collect information with Partial Submissions. I have an appropriate plan (i.e., Business), and I’ve added “Partial Submission” in an appropriate spot based on the instructions. However, it’s not collecting “Partial” information, even though I can see in the “Results” that it should have collected email addresses.Thoughts?

Hi guys, what is the best source to learn typeform as fast as posible for me? Thank you!

Hi TypeForm fam! So, the progress bar is not ONLY the thin strip of line, and we no longer have the option to see % complete. This is fine. Unfortunately though - the progress bar is a thin, white stripe of line which is hard to see on the grey TypeForm template I’m using. I’m wondering if I can make the TypeForm Progress Bar both wider/thicker so it’s more obvious, and darker (e.g. black) so users can actually see it against the grey TypeForm template? 

Hi there, I am trying to embed a Typeform within my Canvas LMS course page (not Canva for design), but when I use an iframe, it strips out the <script> tag. I found a way to use an iframe without the <script> tag, but it is not responsive. I am trying to avoid a scrollbar within the iframe to align with best practices. When I tried using the “Embed in an email” option, the embed code was not stripped from the Canvas page, but I worry about how long these links will remain valid, as this course will be retaught in future years. Any information about how long email embed links are valid, or ways to make the form embed responsively without using any HTML tags that aren’t included in the Canvas HTML Editor Allowlist, would be very welcome!