We use a webhook to receive completed VideoAsk responses and process the videos. I’m currently working on a way to retry the processing of the videos, but after a certain amount of time the URLs that originally came with the webhook event give me “403 Forbidden” responses.
I’ve attempted replacing the auth token appended to the URLs with a new one from the account settings page but that made no difference.
So what’s going on? Does my access to these videos expire after a certain amount of time? How can I get access to them again?