Hey VideoAsk Team,
We've been trying to upgrade our account for almost a week now because we've run out of processing minutes, but we still haven’t heard back. We’ve been submitting the form daily and even tried using the video call feature multiple times, but no one was there to pick up.
This is really disrupting our business—we’re a recruitment agency, and we rely on VideoAsk to vet candidates through their video responses. We need to upgrade ASAP so we can keep things moving.
Can someone help us get this sorted right away?
