I sell physical products online – and I would like to use VideoAsk for this, but find it limited in one crucial aspect. VideoAsk has a built-in Billing Information (Payments) form, however it does not have a built-in Mailing Information (Shipping) form.
Having an option to collect Billing Information + Shipping Information within a “Payment” section would be an absolute game changer for e-commerce (IMO). It may substitute the need for a Shopify storefront.
• Can we make this happen?
• Is there a solution I’m not aware of?
Thanks,
Bronson
Answered
Mailing Information
Best answer by Grace
Hi
As a workaround you can use the contact form to collect some of the shipping information, it’s possible to customize the text prompts in a videoask so you could edit the product name field to something more relevant. Alternatively you could use an open ended answer type and toggle it to text only and ask for the address that way.
I will share this with our product team and add it to the feature request board in the meantime.
Let us know if you have any other thoughts or questions!
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