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Question

Philippines region cannot access shared Typeform link recently

  • August 10, 2026
  • 7 replies
  • 77 views

Our Typeform links appear to be inaccessible from the Philippines. What we’re seeing: All forms are affected, not just one form. It happens across all devices we tested. It worked previously and only started a few days ago. The same forms are still accessible from Vietnam and South Africa.

 

Please investigate whether this could be a regional routing, ISP, or access issue affecting the Philippines.

7 replies

  • Navigating the Land
  • August 10, 2026

Hi, same here in Indonesia, all our active form are 403 forbidden, and i can’t access typeform admin..


  • Author
  • Explorer
  • August 10, 2026

I already submitted a ticket but there is still no response. It is too affecting on our demo classes conducted by Philippines teacher.


  • Navigating the Land
  • August 10, 2026

Same, i submitted ticket 5 hour ago and no response

I'm currently running a survey with a client and other parties, and this is very annoying and stressful.


Grace
Community Team
Forum|alt.badge.img+5
  • Community Advocate
  • August 10, 2026

Hi ​@SWI and ​@Schola thank you for reporting this, I’m checking with our support team now to see what’s happening


  • Author
  • Explorer
  • August 10, 2026

Hope it can be fixed today, because this issue has been happening from last Saturday till now.


  • Navigating the Land
  • August 10, 2026

And it would be better if the status page (https://status.typeform.com/) does not provide information that all statuses are good, because it turns out that some users have experienced the impact of not being able to access the admin typeform and active form.


Grace
Community Team
Forum|alt.badge.img+5
  • Community Advocate
  • August 10, 2026

Hi all, thank you for flagging this issue. 

It seems the incident started on Friday, and has now been fully resolved and access restored for customers. You should now be able to access accounts and forms as usual.

If you are still experiencing an error, please try accessing Typeform in an incognito or private browsing window, or clear your browser's cache and cookies. If the issue persists, please contact us again and include a screenshot or screen recording showing the error so we can investigate further.


We will conduct a problem investigation so we can identify and implement any necessary corrective actions to help prevent this from happening again. We are so sorry for the inconvenience caused over the weekend.