How to contact Typeform Support

@Liz - this should make life simpler.. 

des

I hope so! No more back and forth finding the account ha, @john.desborough !

i do not and cannot find the chat bot - is there another way to make contact?

@TSMall - the chatbot support is only available on the highest plan level ( i think but you can check that out) … to raise a support ticket you need to go to this link 

I won a sport contest on 4/6 on the daily ticket not sure if fill winners form so did again on 4/23 never got email with a code to be used  as a  digital gift card on amazon.I had reset my orginal email with amazon accountant because lack of use.It had been more than 10days since if out orginal winning form on 4/12.emailed joe a chalkline sports said code was emailed when i   talk on the phone with amazon to see if it was valid they said no

Hi @S.siders Thanks for stopping by the community! We’re happy to help answer any questions about Typeform, but we won’t be too much help with Amazon gift card issues. 😓

If you filled out a Typeform to enter into a contest, you’ll need to contact the owner of the form directly for any further information. 

Thanks

I JUST WANT TO UNSUBSCRIBE but every time I try as directed, I just get ran in circles.

Hi @Barbielips it might be worth contacting our support team here if you’re having issues with unsubscribing. We don’t have access to your account in the Community so I would recommend contacting support for help. 

Hello, I paid Professional Plan yearly on May 12, 2023. However, there were no further plans after that, and today (May 11, 2024) Professional Plan yearly USD 420 was automatically paid. I would like to cancel the payment. my account is not able to access due to change of email which was provided while registration.

On typeform there is no email id or contact numbers where we can approach. Very stressful. And not at all user friendly. I suggest everyone not to subscribe for typeform due to such irresponsible approach towards customers.  Plz ​Help :(​

my e-mail address is laddacs@gmail.com

@csladda - use this link to contact Typeform Support

I need support and cannot contact support. All links to submit a request end in an error message. I’ve cleared all cookies and cache, and it continues to say too many redirects and won’t open. I also tried in an incognito tab, and same error. The chat is just a bot that is zero help and doesn’t get me to a human. How can I get human assistance? 

Hey ​@Iconic Adventures sorry you’re having issues with contacting the support team, I’ve just asked them to drop you an email instead! Let me know if you don’t receive anything.

I need urgent support. The chat is not working, I’ve been waiting for a response for more than a week. Whenever I try to open a ticket, the page does not load. I’ve erased cookies, caché and eveything else and still does not work. I need urgent help with a payment. 

Hi ​@danieltobongarcia so sorry you’re experiencing issues with reaching our support team, I have contacted them and asked them to reach out to you directly to help. Let me know if you have any questions or concerns in the meantime 🙏

Hi ​@Grace, I've also been having trouble contacting support. The Zendesk page is not loading .

​@instalors - use this form (that Typeform Support sent to me) to connect to them

des