Hi @zachdoerflein Our billing team will be the best people to help with this since we do not have access to accounts in the community. Have you already submitted an email here? 

Hi Liz,

I do not see an email in the link you provided. If you mean the “contact” page - it did not work for me.

Hi @zachdoerflein Do you mind sharing a screenshot of the error you’re receiving when trying to fill out the contact form? It’s working on my end, so any photos/videos you can share would be helpful. 

Hi Liz,

So on the page where you report and error and there is a drop down box, I see the drop down box for “reason” but it does not actually show anything. Essentially, I can’t even pick a reason to begin a support ticket.

Hi @zachdoerflein Do you mind sharing a video or screenshot of what you’re seeing? Thanks again!

Hey @zachdoerflein did you manage to get in touch with the support team? If you’re still unable to create the ticket could you share a screenshot with us of what’s happening?