I’ve spent the last 6 days building a client briefing form on Typeform because, honestly, since it’s one of the most well-known form platforms out there, I assumed I wouldn’t run into major issues with what is basically a very standard use case.
The form is for interior design projects, and depending on how many rooms the client needs designed, it can go beyond 100 questions. Nothing absurd, just conditional logic, sections, and text-based questions.
After carefully setting up the entire structure and logic flow, I was surprised to discover that the form became EXTREMELY slow. Not “slightly laggy” slow. I mean slow to the point where I would genuinely feel embarrassed sending this briefing to a client because the experience is terrible.
Then I searched the forum and discovered that a lot of people already have this exact same issue. I would have absolutely loved to discover that BEFORE spending almost a week building everything.
Originally, I was prepared to subscribe to the Basic plan because my studio is small. I’d probably use this form only 2 or 3 times per month. And yes, I’m from Brazil, where the dollar exchange rate makes everything significantly more expensive for us.
But then I found out that even subscribing to the Basic plan would not improve the form performance at all. The suggested solution seems to be splitting the briefing into multiple smaller forms, which would only really work properly with redirects available in the Plus plan.
Now, just for perspective:
In the United States, where minimum wage is somewhere around $1250/month, paying $56/month may sound acceptable.
Here in Brazil, our minimum wage is around R$1,621/month. Those same $56 become approximately R$274/month for us on the annual plan. That’s almost 20% of a monthly minimum wage. In the US comparison, it doesn’t even represent 5%.
I’m sharing these numbers simply to show how disconnected the pricing structure feels internationally, especially when the platform itself struggles with what should be a fairly common professional workflow.
And the craziest part? I didn’t even upload the images yet. The form is lagging with mostly text and logic alone.
Honestly, I’m leaving this experience extremely disappointed. I was genuinely surprised by how limited the platform became under what seems like a completely reasonable use case.