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TypeError: Cannot read properties of undefined (reading 'color')

  • 16 June 2024
  • 1 reply
  • 78 views

OS: Ubuntu 22.04.4 LTS
Browser: Google Chrome 125.0.6422.141


When in admin.typeform.com if I click on “View plans” I get the following error:

TypeError: Cannot read properties of undefined (reading 'color')

at https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:169:145

    at https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:169:1296

    at div

    at O (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:372724)

    at div

    at O (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:372724)

    at div

    at O (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:372724)

    at div

    at O (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:372724)

    at https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:119355

    at div

    at O (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:372724)

    at div

    at O (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:372724)

    at a (https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:129353)

    at a (https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:133400)

    at div

    at a (https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:127464)

    at div

    at O (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:372724)

    at https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:138463

    at https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:246859

    at Kh (https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:247995)

    at Gm (https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:252980)

    at Wm (https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:253593)

    at y (https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:701:38757)

    at w (https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:114875)

    at Oae (https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:1817:83291)

    at Pn (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:226971)

    at lr (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:210332)

    at Dn

    at t (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:328896)

    at I (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:312199)

    at ne (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:317190)

    at ae (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:305127)

    at ro (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:231414)

    at t (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:330879)

    at no

    at so (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:234349)

    at Z (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:168144)

    at R (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:162580)

TypeError: Cannot read properties of undefined (reading 'color')

at https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:169:145

    at https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:169:1296

    at div

    at O (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:372724)

    at div

    at O (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:372724)

    at div

    at O (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:372724)

    at div

    at O (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:372724)

    at https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:119355

    at div

    at O (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:372724)

    at div

    at O (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:372724)

    at a (https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:129353)

    at a (https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:133400)

    at div

    at a (https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:127464)

    at div

    at O (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:372724)

    at https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:138463

    at https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:246859

    at Kh (https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:247995)

    at Gm (https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:252980)

    at Wm (https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:253593)

    at y (https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:701:38757)

    at w (https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:800:114875)

    at Oae (https://public-assets.typeform.com/cha-ching/primary/cha-ching.js:1817:83291)

    at Pn (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:226971)

    at lr (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:210332)

    at Dn

    at t (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:328896)

    at I (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:312199)

    at ne (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:317190)

    at ae (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:305127)

    at ro (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:231414)

    at t (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:330879)

    at no

    at so (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:234349)

    at Z (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:168144)

    at R (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:162580)

    at De (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:370805)

    at Zt (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:208999)

    at er (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:209160)

    at o (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:160822)

    at I (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:312199)

    at ne (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:317190)

    at te (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:316603)

    at ue (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:305424)

    at t (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:325562)

    at t (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:320750)

    at Pt (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:202980)

    at $t (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:208723)

    at s (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:497280)

    at qt (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:206319)

    at Xt (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:208857)

    at g (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:239372)

    at ao


    at De (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:370805)

    at Zt (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:208999)

    at er (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:209160)

    at o (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:160822)

    at I (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:312199)

    at ne (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:317190)

    at te (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:316603)

    at ue (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:305424)

    at t (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:325562)

    at t (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:320750)

    at Pt (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:202980)

    at $t (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:208723)

    at s (https://public-assets.typeform.com/app-shell/vendor.js?v=20240613_1811:2:497280)

    at qt (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:206319)

    at Xt (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:208857)

    at g (https://public-assets.typeform.com/app-shell/app-shell.js?v=20240613_1811:2:239372)

    at ao

See the screenshot

 

The same happens if I click on the top left corner on my username (kanenas):

Username (kanenas) > Plan & billing > Upgrade (button)

See the following screenshot…

 

1 reply

Liz
Rank
Userlevel 7
Badge +5

Hi @kanenas Oh wow - thank you for these screenshots! This is really helpful. Let me ask the billing team if they’re aware of something like this and get back to you. 

Life is a series of awkward moments separated by snacks.

Reply


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