400
That's the number of ads I have watched since May 1st (as my Google Ads Transparency Center shows).
Hope anyone from Typeform staff reads this and tell the marketing performance team to use frequency capping.
Thanks
400
That's the number of ads I have watched since May 1st (as my Google Ads Transparency Center shows).
Hope anyone from Typeform staff reads this and tell the marketing performance team to use frequency capping.
Thanks
Hey
I’ve passed it over to our marketing team, they normally use frequency capping so they’re going to investigate why this is happening.
We certainly don’t want to be spamming anyone with our ads so thanks for bringing this to our attention!
Thanks. Please find below a couple of links from your YouTube campaign. You can match them to a campaign using the gclid parameter:
Also, so you can see I'm lot lying, I've attached a screenshot of my ad transparency center data:
Thanks
Hi
Please if you need help, do contact me through LinkedIn so I fix it for you :-) You can also just add my email to a “customer match” audience list and exclude it from all campaigns.
In the meantime, I don’t watch videos on YouTube anymore.
Hi @traste thanks for checking back in, I’m really sorry you’re still seeing a rise in ads 🙈
The team are aware of it and are working on a solution at the moment. We do use frequency capping in normal YouTube campaigns, but we've started using the new Demand Gen product from Google which doesn't have the same capping functionality. We've raised the issue with Google and in the meantime are going to look at adjusting the frequency of campaigns to try and resolve this.
Hi @traste thanks for checking back in, I’m really sorry you’re still seeing a rise in ads 🙈
The team are aware of it and are working on a solution at the moment. We do use frequency capping in normal YouTube campaigns, but we've started using the new Demand Gen product from Google which doesn't have the same capping functionality. We've raised the issue with Google and in the meantime are going to look at adjusting the frequency of campaigns to try and resolve this.
Thanks. Try this instead:
https://support.google.com/google-ads/answer/2549058?hl=en
Hey
Hey
Hi, Jame!
I see you’re doing your best to fix the issue. Anyway, don’t get me wrong… this is not only about me getting tons of ads. It’s about your campaigns ruining your budget.
Regarding what you mention, yes, I’m logged into my YouTube account with the same email address.
In case you want to add further info to your LCS team at Google, you could do this (in case you haven’t already):
That proves Google is not excluding users in the audience from the campaigns.
Good luck!
Nice one, thanks for all this info
Hi
Please Talk to your assign Google AM or IH about this (not the regular Dublin specialists teams!). You are wasting money on YouTube. I guess I'm not the only one getting tons of ads.
Check out my lat 30 days on Ads Transparency Center. I'm really watching your Ad every 10 minutes while using YouTube 😭
Hey
Hey
Also the team will check to see if your account email is on the exclusion lists and see if the issue there is due to Google not matching to the user or due to an issue in the list we are pulling internally of current users.
I’ll ping you back with any updates as I hear anything. Thanks again for alerting us to this :)
Hi
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