Answered

Help - clients saying that form always says reload at end so they think form not submitted

  • 27 October 2021
  • 2 replies
  • 219 views
G

We launched a survey yesterday but some respondents contacting us to say that at completion of form they get a ‘reload’ message and they are worried that forms are not submitting. Help!?

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Best answer by john.desborough 27 October 2021, 15:46

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2 replies

john.desborough
Userlevel 7
Badge +6

@Gemma W - it sounds like you have not changed the text on the ending page (the default) … have a look at that and then you can eliminate the button using the toggle on the settings and put in your custom message

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
Liz
Rank
Userlevel 7
Badge +5

Hi @Gemma W  - did @john.desborough ‘s solution help? :grinning:

Life is a series of awkward moments separated by snacks.

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