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Random Text in Respondent Email Footer

  • 16 April 2021
  • 3 replies
  • 114 views

Hello!

 

I’m noticing a string of what appears to be randomly generated text within the footer of respondent emails. Below is an example:

 

 

The text differs with each email that’s sent. Is this expected? Anyone know what this text actually is and whether or not there’s a way to remove it?

 

Thanks!

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Best answer by john.desborough 16 April 2021, 19:17

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Userlevel 7
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@JamieT - from another user here: 

 

that is a random id that Typeform creates and puts into the email so that it can be tied back to the response/form. 

 

normally it is white text on white background, so you are seeing it on the black background. 

 

@Liz - I believe you had another thread where you responded to this issue but i can’t put by finger on it at the moment. 

des

Ah, I see. That makes sense. Thanks for the help @john.desborough!

Userlevel 7
Badge +5

I can’t remember either, @john.desborough , but you’re correct! :grinning:

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