Hi,
I’ve build a kind of Videofunnel where Website-Visitors answer different questions. VideoAsk is integrated as widget.
Problem: When the visitor select an item on the second question, the next question appears in fullscreen (without the possible answers). So the visitor has to quit the fullscreen to be back to the question with its answer-buttons.
how can I impende fullscreen modus?
https://www.moebel-koenig.de
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Hi
When I tried it I was able to click through the different options without needing to exit the videoask. It looks like you have a delay on each of the answer options, maybe you could remove that and then the options would appear straight away for people to select?
This Help Center article talks you through the delay answer option display.
Let us know if that fixes it, or if you need any more help 😊
Hi
Here a short video with the problem - Video
I used safari and also chrome. As you can see in the video (27th second) after the second selection the fullscreen apears.
+5
Hey
+5
Keep us posted on how it goes
+5
Hi
I’ve just heard a fix has been released for this bug, let me know if you spot anything unusual happening still 😊
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