Customer satisfaction survey
For a customer satisfaction survey, here are some sample questions you can include in your Typeform:
1. Overall satisfaction: On a scale of 1-10, how satisfied are you with our product/service?
2. Ease of use: How easy was it to navigate and use our product/service?
3. Product/service quality: How would you rate the quality of our product/service?
4. Customer support: How satisfied are you with the support you received from our customer service team?
5. Value for money: Do you feel our product/service provides good value for the price paid?
6. Would you recommend us? Would you recommend our product/service to others?
7. Improvement suggestions: Is there anything specific we can do to improve your experience with our product/service?
8. Preferred communication channel: How would you prefer to receive updates or communicate with us in the future (email, phone, chat, etc.)?
9. Purchase frequency: How often do you use or purchase our product/service?
10. Additional comments: Please share any additional feedback, comments, or suggestions you may have.