Alternate endpoints for a given response?

@TFUserLV @Liz  - what I’ve done for several clients who ‘needed something like this’ is to do the following: 

• connect the typeform to google sheet (more on the google sheet stuff in a minute)
• created a ‘lead template’ google doc with merge field codes in it
• used Document Studio to merge the data from the typeform submission into the Doc template, create the pdf and send it out in an email to the correct downstream contact (gimme 10 seconds more reading first) - the email was also formatted with the fields of data akin to the way that you can notify respondents or yourself in Typeform. 

now for ‘why google sheets’ part: 

• i have a lookup table for the respondent targets 
  • if in a rotation, i assign them each an id number  ie 1,2,3 etc. 
• i set up a column in the google sheet tab that i create for ‘reporting’ where i start the first response going to the email address/user for id=1 
  • i use a formula for each new record to look at the last id number used and if it is less than max_value, add one and lookup the associated user; if it is the max id value in the list, then i set it to 1 and start the cycle
• that allows me to do it for a rotation - A/B if only two or up to 25 agents in one client office… or i can use the same principle to set up regional area, city , etc, rules in the logic to enable the lookup - remember to put a fallback if there is nothing to find in the lookup 
  • i’ve also done one for 5 ‘regional offices’ with 10 reps in each office on round robin

there’s a potential delay in up to an hour with the way i have configured Document Studio ..but it all depends when in the hour the record lands in the process it could happen in a minute or up to 59 minutes after submission based on an hourly sweep by Document Studio. 

that’s how i have set it up for folks and it’s seem to work so far. 

des