Answered

Stripe connection function not working properly….

  • 5 April 2023
  • 3 replies
  • 255 views

I am unable to connect my stripe account. I have followed the steps to add the stripe payment to my type form but when I go to publish it takes me to the page to begin connecting to stripe, but it just stalls on the page saying that is waiting for authorization from stripe but never takes me to the page to input my stripe login information and connect the account. I get the loading wheel but it does not load….it stayed on that page for over 30 mins with no advancement. Please let me know how I can connect my stripe account to take payments with my type form. Thanks

 

I have a stripe account already set up and I am currently using the Basic plan on Typeform. 

Thanks in advance for your support. 

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Best answer by Liz 5 April 2023, 17:25

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Userlevel 7
Badge +5

Hi @TRange If you aren’t already using Chrome, do you mind trying to integrate on this browser? And if you are on Chrome, clearing the cache may do the trick. 

Thanks Liz…that worked!

Userlevel 7
Badge +5

@TRange Wahoo! Glad it was an easy fix. Let us know if there is anything else we can help with!

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