Hello. I am using HubSpot landing pages and have a from that on submit, I am passing them over to Typeform with URL parameters based on information they provided. The problem I am having is that the Hubspot email is encoded @ to %40 and Typeform is not recognizing it as an email.
Anyone have a workaround for this? I am using a script to redirect after Hubspot form submit.
Best answer by mathio
View original
+5
Hi
I sadly don’t think we have any workarounds for this.
+5
Hello there
%40 is actually standard URL encoding for @ characters. I can see it working just fine in my form here:
https://form.typeform.com/to/jAJ5qj#foo=foobar%40example.com
Maybe Hubspot is not encoding the URL twice, resulting in something like the URL below?
https://form.typeform.com/to/jAJ5qj#foo=foobar%2540example.com
Hello
https://nowitmatters.typeform.com/to/LUaeWMOQ?email=john%40example.com
I am realizing now though that if I pass the email in the URL when they submit the form, those values will be available on the results page, so I don’t even have to present the question in the first place?
+5
….. pass the information as a hidden field so I don’t have to ask the email question again.
Then dont ask it 
Per hidden fields docs you can not pre-populate answers, but your hidden field will be saved with the response. If you dont always have the email value available maybe you can use logic to only show the email question if the hidden field is empty.
Thank you again
+5
Ah duh, of course! Can’t believe I missed that ha. Monday brain,
Hi
Hello,
The issue with embeds and hidden fields is that the hidden field values are usually static but depending on what Hubspot modules you are using, you might be able to include personalization tokens into the Typeform embed code.
In order to even test this, you would need to create the hidden fields you want to pass along in Typeform (https://www.typeform.com/help/a/using-hidden-fields-with-embedded-typeforms-360029264632/) and update the embed code so the hidden values = personalization tokens.
Thank you! I figured it out! I’m going to use add the email personalization token to the query string of the pages with the typeforms embedded.
+5
Thanks so much,
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.