I had a free student’s plan (through GitHub) which I used once for a classroom project and never used Typeform again. I recently graduated. I got a mail out of the blue saying 539€ were paid for an annual subscription renewal.
That’s a disastrous unplanned expense for me as an immigrant unemployed fresh graduate in Europe. Kindly cancel my subscription and please issue me a refund of the 539€.
What might help (for others, in future) is a reminder email a week *before* the renewal date with a choice to continue or discontinue the subscription.
I have already raised a ticket and recieved an auto-generated response, but it is very stressful for me untill and unless I get the refund or at least an assuring response from a contact person (not auto-generated).
Best answer by rajaBiswas
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