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Email reminder to responders to encourage completion of Typeform?


I’m new to Typeform so still learning a lot!  I’ve created a Typeform to send to a specific group of people to get feedback during a training programme.  Is there a way to set up an email reminder option within Typeform so it can send an email to nudge people to reply within a certain time frame?

 

 

13 replies

Userlevel 7
Badge +5

Hi @PippaH thanks for joining the community! We don’t currently have a solution for this inside of Typeform, but are you sending the form through an email service provider, such as Mailchimp? I think I may have an idea for a workaround on this. Thanks in advance! :grinning:

Userlevel 7
Badge +6

@PippaH - this is from another user

I had to send reminders to a bunch of folks to complete a typeform for me before the Annual General Meeting of an association. 

I had sent out an email to the distribution list via gmail with the link to the typeform in it. so i simply immediately created two reminder emails to be sent out on specific dates - ie the same basic content in the email body with the exception of saying thanks to all who had already completed the survey but could the rest of you get off your duffs and click the link… easy enough to do to send the reminder, even if not using Mailchimp or another CRM/mailer

(easy to schedule in gmail, outlook etc.)  

@Liz - just another thought, jic

des

Userlevel 7
Badge +5

Hi @PippaH Were you able to find a solution that worked for you? :grin:

Hi, 

 

I have a list with e-mail adresses I would like for distributing my form. But I also would like to be able to track who has responded to my survey as well as remind the ones who has not. 

I have done this in other tools earlier, but cant find a way to do this in typeform. 

Any ideas?

 

Thanks,

Elias

Userlevel 7
Badge +5

Hi @eliasa thanks for your post! I added it here where we have some solutions for you. Let us know if you think of any other questions! :grin:

Hello !

I made a lead magnet on Typeform that I will send by email.

 

i have a question :

Which tool do you recommend to automate the sending and following of emails  + to automatically remind people who have NOT yet reply to the Typeform ?

 

Thank you !

 

alain

 

Userlevel 7
Badge +5

Hi @alainmillares thanks for popping by the community! I added your post here so you can see some solutions for your question. :grin:

Hi everyone, Do you know if it’s possible to send an email or notification reminder to people who have started filling out a form but haven’t submitted it yet?

Hi everyone, Do you know if it’s possible to send an email or notification reminder to people who have started filling out a form but haven’t submitted it yet?

Userlevel 7
Badge +5

Hi @Efort2023 I moved your post here where we have some existing workarounds for your question. 😀

Hi, we’ve asked this question last week, we were told by some admin it was moved here because there may be a way out, yet we are still nowhere. 

We’ve got 50+ people who started a survey, we have a deadline two weeks from now. We don’t know why they stopped or where, but this is not the problem. We need Typeform to remind them they have stated filling a survey and that they should finish it, but I understand that Typeform doesn’t know they addresses either. 

How can we ask them to return to the form? Would it help Typeform if we would ask for their email in the form, so this way the info would be known? Of course, this would still not work for the first 50+ that have started, but at least would help us on the ones that start from now on...

We need to workaround this issue, otherwise we’ve wasted both a lot of time and money for a tool that is not really helping us by much. Help!

Userlevel 7
Badge +5

Hi @Efort2023 I’ve moved your post here again where we have a discussion on this. Have you had a chance to take a look at some of the ideas above? 

Userlevel 7
Badge +6

Hi, we’ve asked this question last week, we were told by some admin it was moved here because there may be a way out, yet we are still nowhere. 

We’ve got 50+ people who started a survey, we have a deadline two weeks from now. We don’t know why they stopped or where, but this is not the problem. We need Typeform to remind them they have stated filling a survey and that they should finish it, but I understand that Typeform doesn’t know they addresses either. 

How can we ask them to return to the form? Would it help Typeform if we would ask for their email in the form, so this way the info would be known? Of course, this would still not work for the first 50+ that have started, but at least would help us on the ones that start from now on...

We need to workaround this issue, otherwise we’ve wasted both a lot of time and money for a tool that is not really helping us by much. Help!

@Efort2023 - the ‘responsibility’ to remind people to complete a form is on us, the creator, and not Typeform. 

a method i have used is to connect the form to a google sheet which will capture all the responses when they are submitted. I also connect the form to my CRM (either through the native connector inside typeform or via zapier) and will pass some values back to the CRM when the user submits their response

when i send out the email to the users, including their email address as a hidden field in the url to the form, from my CRM, i have a the list of users to whom i have sent the form. with the data coming back from typeform submissions i can easily track who has responded and can trigger an automated followup from the crm. 

i set up a tag on each user that will receive the invite to the form (ie form-X-submitted = NO) and when the user submits the typeform, i pass along a variable from the typeform that triggers the automation to replace that NO value with YES. i set up an automation to run after 2, 5 and 7 days (for example) that will send out a reminder email to all the users whose form-X-submitted variable = NO. 

my recommendation is to follow this type of process - Typeform does not cover all the aspects of this type of business process flow. the technical ecosystem we use has to be able to fill in the gaps. 

des

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