Answered

Videoask auto jumps to fullscreen

  • 13 December 2023
  • 6 replies
  • 138 views
VideoOost

When i select a option in our embedded videoask on a page in our app. It auto jumps to fullscreen. That's something i don't want. The best is to keep it inside the border (so not fullscreen). Is there a way to fix that. 

 

 

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Best answer by Grace 18 April 2024, 10:22

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6 replies

Grace
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Userlevel 7
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Hi @VideoOost welcome to the community 😊

Could you share a link to where the videoask is embedded so we can check out what’s happening?

If cauliflower can become pizza, you my friend can do anything
VideoOost

Of course! So it's meant for the mobile use. In IOS it constantly goes fullscreen. 

 

https://www.destentor.nl/112-nieuws-steenwijkerland/de-nieuwsupdate-in-1-minuut~a274c0e4/

Grace
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Userlevel 7
Badge +5

Hey @VideoOost thanks for sharing, I have double checked with the team and it looks like there is a bug related to iOS. Will keep you posted on a fix! 

If cauliflower can become pizza, you my friend can do anything
VideoOost

Is there already a fix on the ios bug? 

Grace
Rank
Userlevel 7
Badge +5

Hi @VideoOost thanks for checking in, and Happy New Year!

At the moment there isn’t a fix for it but I know the team were working on it so I will let you know as soon as I get an update.

If cauliflower can become pizza, you my friend can do anything
Grace
Rank
Userlevel 7
Badge +5

Hi @VideoOost hope you’re having a good week! I just heard the team have released a fix for this issue, so hopefully it’s working ok again! Let me know if you spot anything else 😊

If cauliflower can become pizza, you my friend can do anything

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